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Network Component Issue (Internet Exchange)
Incident
Report for Equinix
Resolved
We would like to inform you that Equinix SMC has been closely monitoring the situation and has determined that the services remained stable since they recovered at 21:06 hrs UTC on 10-Dec-2024.
Investigation will continue with the vendor for the root cause.
We sincerely apologize for any inconvenience this may have caused. We consider this incident closed and assure you that we will continue to prioritize the stability and reliability of our services..
Investigation will continue with the vendor for the root cause.
We sincerely apologize for any inconvenience this may have caused. We consider this incident closed and assure you that we will continue to prioritize the stability and reliability of our services..
Incident Number: INC0068548
[Internet Exchange - Americas (LA)]
Update
One of the network components of Internet Exchange device has rebooted automatically and recovered at 21:05 hrs UTC on December 10, 2024.
Internet Exchange customers on the affected device experience service interruption. Equinix engineers are investigating the issue..
Internet Exchange customers on the affected device experience service interruption. Equinix engineers are investigating the issue..
Incident Number: INC0068548
[Internet Exchange - Americas (LA)]
Identified
We are currently investigating this issue.
Incident Number: INC0068548
[Internet Exchange - Americas (LA)]
This incident affected: Internet Exchange - Americas (LA - Los Angeles).