Welcome to Equinix service availability status page.
To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 10:50 UTC
Incident Number: INC0037365
[Equinix Fabric - EMEA (IL, SO); Network Edge - EMEA (IL, SO)]
Apr 24, 2024 - 10:50 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 10:34 UTC
Incident Number: INC0037365
[Equinix Fabric - EMEA (IL, SO); Network Edge - EMEA (IL, SO)]
Apr 24, 2024 - 10:34 UTC
Update - Equinix SMC has reported an OPS switchover in Metro Connect platform .
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue with our provider..
Apr 24, 2024 - 10:02 UTC
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue with our provider..
Incident Number: INC0037359
[Metro Connect - Americas (SE); Equinix Fabric - Americas (SE)]
Apr 24, 2024 - 10:02 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 09:46 UTC
Incident Number: INC0037359
[Equinix Fabric - Americas (SE); Metro Connect - Americas (SE)]
Apr 24, 2024 - 09:46 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 09:46 UTC
Incident Number: INC0037358
[Equinix Fabric - Asia-Pacific (MB); Metro Connect - Asia-Pacific (MB)]
Apr 24, 2024 - 09:46 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 09:30 UTC
Incident Number: INC0037358
[Equinix Fabric - Asia-Pacific (MB); Metro Connect - Asia-Pacific (MB)]
Apr 24, 2024 - 09:30 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 06:04 UTC
Incident Number: INC0037329
[Equinix Fabric - Americas (DA, MI)]
Apr 24, 2024 - 06:04 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 05:47 UTC
Incident Number: INC0037329
[Equinix Fabric - Americas (DA, MI)]
Apr 24, 2024 - 05:47 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 05:48 UTC
Incident Number: INC0037322
[Equinix Fabric - Americas (AT, MI)]
Apr 24, 2024 - 05:48 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 05:31 UTC
Incident Number: INC0037322
[Equinix Fabric - Americas (AT, MI)]
Apr 24, 2024 - 05:31 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 05:16 UTC
Incident Number: INC0037319
[Equinix Fabric - EMEA (BA, GV); Network Edge - EMEA (GV)]
Apr 24, 2024 - 05:16 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 05:00 UTC
Incident Number: INC0037319
[Equinix Fabric - EMEA (BA, GV); Network Edge - EMEA (GV)]
Apr 24, 2024 - 05:00 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 05:00 UTC
Incident Number: INC0037318
[Equinix Fabric - EMEA (GV, PA); Network Edge - EMEA (GV, PA)]
Apr 24, 2024 - 05:00 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 04:45 UTC
Incident Number: INC0037318
[Equinix Fabric - EMEA (GV, PA); Network Edge - EMEA (GV, PA)]
Apr 24, 2024 - 04:45 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 04:29 UTC
Incident Number: INC0037313
[Internet Exchange - Americas (NY)]
Apr 24, 2024 - 04:29 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 04:13 UTC
Incident Number: INC0037313
[Internet Exchange - Americas (NY)]
Apr 24, 2024 - 04:13 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 03:08 UTC
Incident Number: INC0037303
[Equinix Fabric - Asia-Pacific (PE, SG)]
Apr 24, 2024 - 03:08 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 02:51 UTC
Incident Number: INC0037303
[Equinix Fabric - Asia-Pacific (PE, SG)]
Apr 24, 2024 - 02:51 UTC
Update - Our services are currently experiencing latency issues due to two separate subsea fiber cuts on segments between EMEA and APAC. These fiber segments are integral to our network infrastructure, and the disruption may be impacting the performance of our services for some of our customers since the EMEA to APAC traffic is currently routed through AMER.
On February 2, 2024, an outage occurred on one of our two paths connecting EMEA and APAC due to a subsea fiber disruption on the AAE-1 cable route. We are currently working to restore the path, and the provider has estimated a repair date of May 13.
On April 19, 2024, the second path connecting EMEA and APAC encountered an outage due to a subsea fiber disruption on the SMW-5 cable route. The carrier responsible for this system is currently undergoing the permit process for repairs in Indonesian waters. This process may take up to 4 weeks for approval. Therefore, the activity for the restoration of the cable could potentially commence around the third or fourth week of May 2024.
Given these timelines, Equinix has initiated the process of acquiring additional capacity through alternative operational subsea routes to alleviate the current latency issues. Once handover dates are finalized and testing is scheduled, we will be able to provide confirmation regarding the dates and timing for completing the capacity turn-ups.
We will continue to provide updates every 24 hours or sooner as significant changes occur..
Apr 24, 2024 - 02:36 UTC
On February 2, 2024, an outage occurred on one of our two paths connecting EMEA and APAC due to a subsea fiber disruption on the AAE-1 cable route. We are currently working to restore the path, and the provider has estimated a repair date of May 13.
On April 19, 2024, the second path connecting EMEA and APAC encountered an outage due to a subsea fiber disruption on the SMW-5 cable route. The carrier responsible for this system is currently undergoing the permit process for repairs in Indonesian waters. This process may take up to 4 weeks for approval. Therefore, the activity for the restoration of the cable could potentially commence around the third or fourth week of May 2024.
Given these timelines, Equinix has initiated the process of acquiring additional capacity through alternative operational subsea routes to alleviate the current latency issues. Once handover dates are finalized and testing is scheduled, we will be able to provide confirmation regarding the dates and timing for completing the capacity turn-ups.
We will continue to provide updates every 24 hours or sooner as significant changes occur..
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 24, 2024 - 02:36 UTC
Update - Our fiber provider has begun the repair permit process for Indonesian waters. It could take up to 4 weeks for the permit to be processed.
Therefore, the activity for the restoration of the cable could potentially commence around the third or fourth week of May 2024.
As we await further details regarding the repair, our engineering team is actively exploring alternative restoration solutions to expedite the resolution process.
We will continue to provide updates every 24 hours or sooner as significant developments occur..
Apr 23, 2024 - 01:39 UTC
Therefore, the activity for the restoration of the cable could potentially commence around the third or fourth week of May 2024.
As we await further details regarding the repair, our engineering team is actively exploring alternative restoration solutions to expedite the resolution process.
We will continue to provide updates every 24 hours or sooner as significant developments occur..
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 23, 2024 - 01:39 UTC
Update - Equinix continues awaiting estimated time of restoration (ETR) information from our supplier. In the meantime, our engineering team is actively exploring alternative restoration solutions to expedite the resolution process.
We will provide updates every 24 hours or sooner as meaningful.
Apr 22, 2024 - 00:11 UTC
We will provide updates every 24 hours or sooner as meaningful.
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 22, 2024 - 00:11 UTC
Update - Equinix staff continues to investigate alternative options due to the vendor-operated subsea fiber cuts between EMEA and APAC. Currently, both of our 100G routes between EMEA and APAC are impacted, and traffic is being routed through AMER, resulting in latency for some impacted customers. Restoration of one of the 100G routes is expected May 13, with no set restore date for the second.
To accelerate the restoration of reliable services for your operations, we are diligently working to acquire supplemental bandwidth through alternative sources. Based on the information we have today, we unfortunately do not expect to restore services to optimal operations for 7-10 days.
We will provide updates every 24 hours or sooner as meaningful progress is made..
Apr 20, 2024 - 23:55 UTC
To accelerate the restoration of reliable services for your operations, we are diligently working to acquire supplemental bandwidth through alternative sources. Based on the information we have today, we unfortunately do not expect to restore services to optimal operations for 7-10 days.
We will provide updates every 24 hours or sooner as meaningful progress is made..
Incident Number: INC0036779
[Network Edge - EMEA (ML) & Asia-Pacific (SG); Equinix Fabric - Asia-Pacific (SG) & EMEA (ML)]
Apr 20, 2024 - 23:55 UTC
Update - As the impact on our services is significant and we have not received an estimated time of resolution (ETR) from the fiber vendor, the Equinix SMC Team has escalated the issue to the highest level in the escalation matrix. We will ensure to provide you with updates as soon as they become available..
Apr 20, 2024 - 10:43 UTC
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 20, 2024 - 10:43 UTC
Update - Our services are currently experiencing latency issues due to a subsea fiber cut on a segment between EMEA and APAC. This fiber segment is integral to our network infrastructure, and the disruption may be impacting the performance of our services for some of our customers since the EMEA to APAC traffic is currently routed through AMER.
The fiber cut was identified by our fiber vendor, and unfortunately, at this time, they have provided us with no estimated time for resolution. We understand the importance of reliable and high-performing services to your operations, and we are actively working with our vendor to expedite the resolution process.
Please rest assured that our team is dedicated to minimizing the impact of this incident on your business. We will continue to monitor the situation closely and provide you with updates as soon as they become available..
Apr 19, 2024 - 23:13 UTC
The fiber cut was identified by our fiber vendor, and unfortunately, at this time, they have provided us with no estimated time for resolution. We understand the importance of reliable and high-performing services to your operations, and we are actively working with our vendor to expedite the resolution process.
Please rest assured that our team is dedicated to minimizing the impact of this incident on your business. We will continue to monitor the situation closely and provide you with updates as soon as they become available..
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 19, 2024 - 23:13 UTC
Update - Currently, we are still actively engaged with our provider. An investigation is still ongoing to troubleshoot and rectify the service. Please expect more updates as they become available. .
Apr 19, 2024 - 21:10 UTC
Incident Number: INC0036779
[Equinix Fabric - Asia-Pacific (SG) & EMEA (ML); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 19, 2024 - 21:10 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone provider links between APAC and EMEA flapped and recovered within a minute. No service impact as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
Apr 19, 2024 - 13:17 UTC
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 19, 2024 - 13:17 UTC
Identified - We are currently investigating this issue.
Apr 19, 2024 - 13:02 UTC
Incident Number: INC0036779
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG); Network Edge - EMEA (ML) & Asia-Pacific (SG)]
Apr 19, 2024 - 13:02 UTC
Update - SMC observed trunk link between EMEA and APAC Flapped. We are coordianting with provider for RCA..
Apr 24, 2024 - 02:20 UTC
Incident Number: INC0037301
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]
Apr 24, 2024 - 02:20 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 02:04 UTC
Incident Number: INC0037301
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]
Apr 24, 2024 - 02:04 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 01:49 UTC
Incident Number: INC0037301
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]
Apr 24, 2024 - 01:49 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 02:04 UTC
Incident Number: INC0037300
[Metro Connect - Americas (SV)]
Apr 24, 2024 - 02:04 UTC
Identified - We are currently investigating this issue.
Apr 24, 2024 - 01:49 UTC
Incident Number: INC0037300
[Metro Connect - Americas (SV)]
Apr 24, 2024 - 01:49 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 00:04 UTC
Incident Number: INC0037293
[Equinix Fabric - Asia-Pacific (MB)]
Apr 24, 2024 - 00:04 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 23:48 UTC
Incident Number: INC0037293
[Equinix Fabric - Asia-Pacific (MB)]
Apr 23, 2024 - 23:48 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 20:57 UTC
Incident Number: INC0037281
[Equinix Fabric - Americas (AT, CH)]
Apr 23, 2024 - 20:57 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 20:42 UTC
Incident Number: INC0037281
[Equinix Fabric - Americas (AT, CH)]
Apr 23, 2024 - 20:42 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 20:13 UTC
Incident Number: INC0037278
[Equinix Fabric - Americas (CH, NY)]
Apr 23, 2024 - 20:13 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 19:59 UTC
Incident Number: INC0037278
[Equinix Fabric - Americas (CH, NY)]
Apr 23, 2024 - 19:59 UTC
Update - Current Service Impact: None.
Latest Update: Equinix SMC monitored that one of Equinix Fabric backbone provider links between EMEA and AMER flapped.
No service impact as traffic automatically rerouted to alternate link.
Next Action: The issue was reported to provider for investigation..
Apr 23, 2024 - 11:13 UTC
Latest Update: Equinix SMC monitored that one of Equinix Fabric backbone provider links between EMEA and AMER flapped.
No service impact as traffic automatically rerouted to alternate link.
Next Action: The issue was reported to provider for investigation..
Incident Number: INC0037232
[Equinix Fabric - Americas (DC) & EMEA (PA); Network Edge - EMEA (PA) & Americas (DC)]
Apr 23, 2024 - 11:13 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 10:46 UTC
Incident Number: INC0037232
[Equinix Fabric - Americas (DC) & EMEA (PA); Network Edge - Americas (DC) & EMEA (PA)]
Apr 23, 2024 - 10:46 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 10:33 UTC
Incident Number: INC0037232
[Equinix Fabric - Americas (DC) & EMEA (PA); Network Edge - Americas (DC) & EMEA (PA)]
Apr 23, 2024 - 10:33 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 09:15 UTC
Incident Number: INC0037227
[Equinix Fabric - Americas (AT, DC)]
Apr 23, 2024 - 09:15 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 09:01 UTC
Incident Number: INC0037227
[Equinix Fabric - Americas (AT, DC)]
Apr 23, 2024 - 09:01 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 08:11 UTC
Incident Number: INC0037216
[Network Edge - EMEA (AM)]
Apr 23, 2024 - 08:11 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 07:58 UTC
Incident Number: INC0037216
[Network Edge - EMEA (AM)]
Apr 23, 2024 - 07:58 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 06:29 UTC
Incident Number: INC0037205
[Internet Exchange - Asia-Pacific (OS)]
Apr 23, 2024 - 06:29 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 06:16 UTC
Incident Number: INC0037205
[Internet Exchange - Asia-Pacific (OS)]
Apr 23, 2024 - 06:16 UTC
Update - Latest Update: Equinix engineer performed module reboot and affected circuits have recovered at 05:42hrs UTC.
Next Action: Equinix SMC will monitor the module's stability..
Apr 23, 2024 - 06:16 UTC
Next Action: Equinix SMC will monitor the module's stability..
Incident Number: INC0037181
[Metro Connect - Americas (LA)]
Apr 23, 2024 - 06:16 UTC
Update - Dark fiber link between LA4 and LA7went down.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
Apr 23, 2024 - 02:56 UTC
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
Incident Number: INC0037181
[Metro Connect - Americas (LA)]
Apr 23, 2024 - 02:56 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 02:42 UTC
Incident Number: INC0037181
[Metro Connect - Americas (LA)]
Apr 23, 2024 - 02:42 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 23, 2024 - 01:25 UTC
Incident Number: INC0037172
[Equinix Internet Access / Equinix Connect - APAC (OS)]
Apr 23, 2024 - 01:25 UTC
Identified - We are currently investigating this issue.
Apr 23, 2024 - 01:12 UTC
Incident Number: INC0037172
[Equinix Internet Access / Equinix Connect - APAC (OS)]
Apr 23, 2024 - 01:12 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 22, 2024 - 20:59 UTC
Incident Number: INC0037152
[Equinix Fabric - Americas (PH)]
Apr 22, 2024 - 20:59 UTC
Identified - We are currently investigating this issue.
Apr 22, 2024 - 20:46 UTC
Incident Number: INC0037152
[Equinix Fabric - Americas (PH)]
Apr 22, 2024 - 20:46 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 16, 2024 - 02:46 UTC
Incident Number: INC0036243
[Metro Connect - Asia-Pacific (TY)]
Apr 16, 2024 - 02:46 UTC
Identified - We are currently investigating this issue.
Apr 16, 2024 - 02:29 UTC
Incident Number: INC0036243
[Metro Connect - Asia-Pacific (TY)]
Apr 16, 2024 - 02:29 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 20, 2024 - 09:14 UTC
Incident Number: INC0036851
[Equinix Internet Access / Equinix Connect - AMER (KA)]
Apr 20, 2024 - 09:14 UTC
Identified - We are currently investigating this issue.
Apr 20, 2024 - 08:59 UTC
Incident Number: INC0036851
[Equinix Internet Access / Equinix Connect - AMER (KA)]
Apr 20, 2024 - 08:59 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 18, 2024 - 23:49 UTC
Incident Number: INC0036683
[Equinix Fabric - Asia-Pacific (MB)]
Apr 18, 2024 - 23:49 UTC
Identified - We are currently investigating this issue.
Apr 18, 2024 - 23:35 UTC
Incident Number: INC0036683
[Equinix Fabric - Asia-Pacific (MB)]
Apr 18, 2024 - 23:35 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 18, 2024 - 08:56 UTC
Incident Number: INC0036619
[Equinix Fabric - Asia-Pacific (MB)]
Apr 18, 2024 - 08:56 UTC
Identified - We are currently investigating this issue.
Apr 18, 2024 - 08:38 UTC
Incident Number: INC0036619
[Equinix Fabric - Asia-Pacific (MB)]
Apr 18, 2024 - 08:38 UTC
Link Failure (Equinix Internet Access / Equinix Connect, Internet Exchange, Network Edge, Metro Connect, Equinix Fabric)
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Update - The network incident has been resolved and services returned to normal on 08-SEP-2023 05:40 Site Local Time.
This is the final update for the incident.
Apr 10, 2024 - 16:34 UTC
This is the final update for the incident.
Incident Number: TBD
[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY)]
Apr 10, 2024 - 16:34 UTC
Investigating - Engineers are currently providing optical support in the NY Metro. A technician accidentally unplugged the wrong circuit, and services may have experienced a brief downtime.
Apr 10, 2024 - 16:22 UTC
Incident Number: TBD
[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY)]
Apr 10, 2024 - 16:22 UTC
Update - Equinix Fabric backbone link between APAC and AMER remained down due to subsea cable fault and the tentative ETR provided by our provider is on the 30th of May, 2024. Please kindly note that tentative ETR may change due to weather conditions at the trouble point and other circumstances..
Apr 13, 2024 - 03:27 UTC
Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]
Apr 13, 2024 - 03:27 UTC
Update - SMC confirmed that there is no service impact as traffic should automatically reroute to alternate link. The provider has acknowledged the report and investigation is ongoing to determine the root cause. .
Mar 29, 2024 - 15:20 UTC
Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]
Mar 29, 2024 - 15:20 UTC
Identified - We are currently investigating this issue.
Mar 29, 2024 - 14:59 UTC
Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]
Mar 29, 2024 - 14:59 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 12, 2024 - 17:04 UTC
Incident Number: INC0035992
[Equinix Fabric - Asia-Pacific (TY)]
Apr 12, 2024 - 17:04 UTC
Identified - We are currently investigating this issue.
Apr 12, 2024 - 16:52 UTC
Incident Number: INC0035992
[Equinix Fabric - Asia-Pacific (TY)]
Apr 12, 2024 - 16:52 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 12, 2024 - 02:48 UTC
Incident Number: INC0035902
[Equinix Fabric - EMEA (HH)]
Apr 12, 2024 - 02:48 UTC
Identified - We are currently investigating this issue.
Apr 12, 2024 - 02:37 UTC
Incident Number: INC0035902
[Equinix Fabric - EMEA (HH)]
Apr 12, 2024 - 02:37 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 11, 2024 - 20:56 UTC
Incident Number: INC0035865
[Metro Connect - EMEA (HE)]
Apr 11, 2024 - 20:56 UTC
Identified - We are currently investigating this issue.
Apr 11, 2024 - 20:45 UTC
Incident Number: INC0035865
[Metro Connect - EMEA (HE)]
Apr 11, 2024 - 20:45 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 07, 2024 - 01:59 UTC
Incident Number: INC0035180
[Equinix Fabric - EMEA (DB)]
Apr 07, 2024 - 01:59 UTC
Identified - We are currently investigating this issue.
Apr 07, 2024 - 01:47 UTC
Incident Number: INC0035180
[Equinix Fabric - EMEA (DB)]
Apr 07, 2024 - 01:47 UTC
Update - Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. According to provider, cable ship is mobilized for the repair operations. Tentative repair window is 6 May to 13 May, subject to permit approval and Red Sea situation. SMC will provide significant updates as they are available..
Apr 06, 2024 - 04:18 UTC
Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Apr 06, 2024 - 04:18 UTC
Update - From the previous update, there is a tentative repair between 04/12 to 04/19.
Mar 29, 2024 - 15:03 UTC
Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Mar 29, 2024 - 15:03 UTC
Update - Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. The cable ship is scheduled to arrive at the repair ground on 12 April to initiate subsea cable repair operations. Final jointing and releasing of the final bight onto the seabed are expected to be completed tentatively by 19 April. .
Mar 06, 2024 - 03:04 UTC
Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Mar 06, 2024 - 03:04 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA went down. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
Feb 24, 2024 - 10:32 UTC
Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Feb 24, 2024 - 10:32 UTC
Identified - We are currently investigating this issue.
Feb 24, 2024 - 10:16 UTC
Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Feb 24, 2024 - 10:16 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 03, 2024 - 04:17 UTC
Incident Number: INC0034674
[Equinix Fabric - Asia-Pacific (HK, SL); Network Edge - Asia-Pacific (HK)]
Apr 03, 2024 - 04:17 UTC
Identified - We are currently investigating this issue.
Apr 03, 2024 - 04:01 UTC
Incident Number: INC0034674
[Network Edge - Asia-Pacific (HK); Equinix Fabric - Asia-Pacific (HK, SL)]
Apr 03, 2024 - 04:01 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 02, 2024 - 00:03 UTC
Incident Number: INC0034462
[Equinix Internet Access / Equinix Connect - AMER (SV)]
Apr 02, 2024 - 00:03 UTC
Identified - We are currently investigating this issue.
Apr 01, 2024 - 23:50 UTC
Incident Number: INC0034462
[Equinix Internet Access / Equinix Connect - AMER (SV)]
Apr 01, 2024 - 23:50 UTC
Update - The issue has been identified and a fix is being implemented.
Apr 01, 2024 - 10:06 UTC
Incident Number: INC0034385
[Equinix Internet Access / Equinix Connect - AMER (PH)]
Apr 01, 2024 - 10:06 UTC
Identified - We are currently investigating this issue.
Apr 01, 2024 - 09:53 UTC
Incident Number: INC0034385
[Equinix Internet Access / Equinix Connect - AMER (PH)]
Apr 01, 2024 - 09:53 UTC
Update - The issue has been identified and a fix is being implemented.
Mar 02, 2024 - 03:43 UTC
Incident Number: INC0030521
[Equinix Fabric - Americas (DC)]
Mar 02, 2024 - 03:43 UTC
Identified - We are currently investigating this issue.
Mar 02, 2024 - 03:30 UTC
Incident Number: INC0030521
[Equinix Fabric - Americas (DC)]
Mar 02, 2024 - 03:30 UTC
Update - The issue has been identified and a fix is being implemented.
Mar 29, 2024 - 15:24 UTC
Incident Number: INC0032387
[Equinix Internet Access / Equinix Connect - EMEA (LD)]
Mar 29, 2024 - 15:24 UTC
Identified - We are currently investigating this issue.
Mar 29, 2024 - 15:04 UTC
Incident Number: INC0032387
[Equinix Internet Access / Equinix Connect - EMEA (LD)]
Mar 29, 2024 - 15:04 UTC
Update - The issue has been identified and a fix is being implemented.
Mar 29, 2024 - 15:20 UTC
Incident Number: INC0033516
[Equinix Fabric - Asia-Pacific (HK, SG)]
Mar 29, 2024 - 15:20 UTC
Identified - We are currently investigating this issue.
Mar 29, 2024 - 14:59 UTC
Incident Number: INC0033516
[Equinix Fabric - Asia-Pacific (HK, SG)]
Mar 29, 2024 - 14:59 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair operations are tentatively rescheduled between 21st May 2024 to 28th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew..
Mar 29, 2024 - 15:05 UTC
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair operations are tentatively rescheduled between 21st May 2024 to 28th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew..
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Mar 29, 2024 - 15:05 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair works are tentatively scheduled between 27th Apr 2024 to 4th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew.
.
Mar 11, 2024 - 03:23 UTC
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair works are tentatively scheduled between 27th Apr 2024 to 4th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew.
.
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Mar 11, 2024 - 03:23 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024
Next Action: Awaiting repair completion by provider's field crew.
.
Jan 16, 2024 - 09:00 UTC
Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024
Next Action: Awaiting repair completion by provider's field crew.
.
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Jan 16, 2024 - 09:00 UTC
Update - The ETR has not been changed, SMC will monitor this circuit and wait for the next updates from the local carrier. .
Jan 05, 2024 - 09:38 UTC
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Jan 05, 2024 - 09:38 UTC
Update - The carrier confirmed the ETR (2nd week of February 2024). SMC will monitor this circuit closely. .
Dec 29, 2023 - 09:38 UTC
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Dec 29, 2023 - 09:38 UTC
Update - SMC has detected that backbone link between ML and DX Metros has failed. SMC is going to engage Provider to investigate the issue. .
Dec 17, 2023 - 06:11 UTC
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Dec 17, 2023 - 06:11 UTC
Identified - We are currently investigating this issue.
Dec 04, 2023 - 17:20 UTC
Dec 04, 2023 - 17:20 UTC
Update - A tentative repair is anticipated for August 2024.
.
Mar 29, 2024 - 15:03 UTC
.
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Mar 29, 2024 - 15:03 UTC
Update - Latest update: Provider advised that estimated time of restoration (ETR) is on 10 March 2024.
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Jan 20, 2024 - 03:33 UTC
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Jan 20, 2024 - 03:33 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration was moved to 10 March 2024.
Next Action: Awaiting repair completion by provider's field crew.
.
Jan 10, 2024 - 03:32 UTC
Latest update: Circuit is still down. Provider advised that estimated time of restoration was moved to 10 March 2024.
Next Action: Awaiting repair completion by provider's field crew.
.
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Jan 10, 2024 - 03:32 UTC
Update - Equinix SMC is still working with the provider on the progress of the restoration. ETR is yet to be determined..
Jan 02, 2024 - 03:04 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Jan 02, 2024 - 03:04 UTC
Update - Equinix SMC Team is still working with the carrier, the ETR has remained unknown at this moment..
Dec 23, 2023 - 18:22 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Dec 23, 2023 - 18:22 UTC
Update - The circuit has remained down, the ETR was not provided yet by the carrier..
Dec 17, 2023 - 06:00 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Dec 17, 2023 - 06:00 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration is moved to 10 December 2023.
Next Action: Awaiting repair completion by provider's field crew..
Dec 07, 2023 - 18:17 UTC
Latest update: Circuit is still down. Provider advised that estimated time of restoration is moved to 10 December 2023.
Next Action: Awaiting repair completion by provider's field crew..
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Dec 07, 2023 - 18:17 UTC
Update - Current Service Impact: Loss of redundancy for EF, NE customers in HK, OS Metro.
Latest update: Circuit is still down. Provider advised that ETR is 05.12.2023.
Next Action: Awaiting repairs from provider's field crew
.
Nov 28, 2023 - 15:53 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Nov 28, 2023 - 15:53 UTC
Update - Equinix SMC Team is still working with the carrier to fix the issue. ETR has been not provided yet..
Nov 27, 2023 - 02:44 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Nov 27, 2023 - 02:44 UTC
Update - Equinix backbone link provider confirmed that this is related to their maintenance work which will complete on 5 Dec 2023 12:00:00 (UTC).
Next Action: SMC will continue to follow up with provider on maintenance progress..
Nov 25, 2023 - 04:50 UTC
Next Action: SMC will continue to follow up with provider on maintenance progress..
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Nov 25, 2023 - 04:50 UTC
Identified - We are currently investigating this issue.
Nov 24, 2023 - 03:43 UTC
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]
Nov 24, 2023 - 03:43 UTC
Update - The issue has been identified and a fix is being implemented.
Mar 02, 2024 - 11:09 UTC
Incident Number: INC0030545
[Equinix Fabric - Americas (SV)]
Mar 02, 2024 - 11:09 UTC
Identified - We are currently investigating this issue.
Mar 02, 2024 - 10:56 UTC
Incident Number: INC0030545
[Equinix Fabric - Americas (SV)]
Mar 02, 2024 - 10:56 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Jan 26, 2024 - 09:28 UTC
Jan 26, 2024 - 09:28 UTC
Equinix Internet Access / Equinix Connect - AMER
Degraded Performance
AT - Atlanta
?
Operational
BG - Bogota
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Operational
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
DE - Denver
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Degraded Performance
LA - Los Angeles
?
Operational
MI - Miami
?
Operational
MT - Montreal
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Operational
OT - Ottawa
?
Operational
PH - Philadelphia
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Operational
SP - Sao Paulo
?
Operational
ST - Santiago
?
Operational
SV - Silicon Valley
?
Degraded Performance
TR - Toronto
?
Operational
VA - Vancouver
?
Operational
WI - Winnipeg
?
Operational
Equinix Internet Access / Equinix Connect - EMEA
Degraded Performance
AM - Amsterdam
?
Operational
BA - Barcelona
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
DU - Dusseldorf
?
Operational
DX - Dubai
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Operational
HE - Helsinki
?
Operational
HH - Hamburg
?
Degraded Performance
IL - Istanbul
?
Operational
LD - London
?
Operational
LS - Lisbon
?
Degraded Performance
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
MU - Munich
?
Operational
PA - Paris
?
Operational
SA - Seville
?
Operational
SK - Stockholm
?
Operational
SO - Sofia
?
Operational
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
AD - Abu Dhabi
?
Operational
Equinix Internet Access / Equinix Connect - APAC
Degraded Performance
CA - Canberra
?
Operational
HK - Hong Kong
?
Operational
MB - Mumbai
?
Operational
ME - Melbourne
?
Operational
OS - Osaka
?
Degraded Performance
PE - Perth
?
Operational
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Equinix Internet Access - Americas
Operational
AT - Atlanta
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Operational
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
DE - Denver
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Operational
LA - Los Angeles
?
Operational
MI - Miami
?
Operational
MT - Montreal
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Operational
PH - Philadelphia
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Operational
SP - Sao Paulo
?
Operational
SV - Silicon Valley
?
Operational
TR - Toronto
?
Operational
VA - Vancouver
?
Operational
WI - Winnipeg
?
Operational
BG - Bogota
?
Operational
Equinix Internet Access - EMEA
Operational
AM - Amsterdam
?
Operational
BA - Barcelona
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
DU - Dusseldorf
?
Operational
DX - Dubai
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Operational
HE - Helsinki
?
Operational
HH - Hamburg
?
Operational
IL - Istanbul
?
Operational
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
MU - Munich
?
Operational
PA - Paris
?
Operational
SA - Seville
?
Operational
SK - Stockholm
?
Operational
SO - Sofia
?
Operational
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
Equinix Internet Access - Asia-Pacific
Operational
CA - Canberra
?
Operational
HK - Hong Kong
?
Operational
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
PE - Perth
?
Operational
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Equinix Fabric - Global Services
Operational
Portal
?
Operational
Fabric API
Operational
Equinix Fabric - Americas
Degraded Performance
AT - Atlanta
?
Degraded Performance
BG - Bogota
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Degraded Performance
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Degraded Performance
DE - Denver
?
Operational
ED
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Operational
LA - Los Angeles
?
Operational
LM - Lima
?
Operational
MI - Miami
?
Degraded Performance
MO - Monterrey
?
Operational
MT - Montreal
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Degraded Performance
OT - Ottawa
?
Operational
PH - Philadelphia
?
Degraded Performance
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Degraded Performance
SJ - St.John
?
Operational
SP - Sao Paulo
?
Operational
ST - Santiago
?
Operational
SV - Silicon Valley
?
Operational
TA
?
Operational
TR - Toronto
?
Operational
VA - Vancouver
?
Operational
WI - Winnipeg
?
Operational
XX
?
Operational
Equinix Fabric - EMEA
Degraded Performance
AM - Amsterdam
?
Operational
BA - Barcelona
?
Degraded Performance
BL - Brussels
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
DU - Dusseldorf
?
Operational
DX - Dubai
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Degraded Performance
HE - Helsinki
?
Operational
HH - Hamburg
?
Operational
IL - Istanbul
?
Degraded Performance
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
MU - Munich
?
Operational
PA - Paris
?
Degraded Performance
SA - Seville
?
Operational
SK - Stockholm
?
Operational
SO - Sofia
?
Degraded Performance
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
Equinix Fabric - Asia-Pacific
Degraded Performance
CA - Canberra
?
Operational
HK - Hong Kong
?
Operational
MB - Mumbai
?
Degraded Performance
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
PE - Perth
?
Degraded Performance
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
XX
?
Operational
Equinix Metal - Global Services
Operational
API
?
Operational
Portal
?
Operational
Device Provisioning
?
Operational
Network
?
Operational
Website
?
Operational
Equinix Metal - Americas
Operational
AT - Atlanta
?
Operational
CH - Chicago
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
DT - Detroit
?
Operational
HO - Houston
?
Operational
KC - Kansas City
?
Operational
LA - Los Angeles
?
Operational
MI - Miami
?
Operational
MT - Montreal
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Operational
PI - Pittsburgh
?
Operational
PX - Phoenix
?
Operational
SE - Seattle
?
Operational
SP - Sao Paulo
?
Operational
SV - Silicon Valley
?
Operational
TR - Toronto
?
Operational
Equinix Metal - EMEA
Operational
AM - Amsterdam
?
Operational
DB - Dublin
?
Operational
FR - Frankfurt
?
Operational
HE - Helsinki
?
Operational
LD - London
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
PA - Paris
?
Operational
SK - Stockholm
?
Operational
Equinix Metal - Asia-Pacific
Operational
HK - Hong Kong
?
Operational
MB - Mumbai
?
Operational
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
SG - Singapore
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Equinix Precision Time - Global Services
Operational
Portal
?
Operational
Equinix Precision Time - Americas
Operational
NY - New York
?
Operational
OT - Ottawa
?
Operational
SV - Silicon Valley
?
Operational
DA - Dallas
?
Operational
Equinix Precision Time - EMEA
Operational
FR - Frankfurt
?
Operational
LD - London
?
Operational
Equinix Precision Time - Asia-Pacific
Operational
HK - Hong Kong
?
Operational
SG - Singapore
?
Operational
TY - Tokyo
?
Operational
Internet Exchange - Global Services
Operational
Portal
?
Operational
Internet Exchange - Americas
Degraded Performance
AT - Atlanta
?
Operational
BG - Bogota
?
Operational
CH - Chicago
?
Operational
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
DE - Denver
?
Operational
HO - Houston
?
Operational
LA - Los Angeles
?
Operational
MI - Miami
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Degraded Performance
OT - Ottawa
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Operational
SP - Sao Paulo
?
Operational
SV - Silicon Valley
?
Operational
TR - Toronto
?
Operational
BO - Boston
?
Operational
Internet Exchange - EMEA
Operational
AM - Amsterdam
?
Operational
BA - Barcelona
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Operational
HE - Helsinki
?
Operational
JE - Jeddah
?
Operational
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MC - Muscat
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
PA - Paris
?
Operational
SK - Stockholm
?
Operational
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
Internet Exchange - Asia-Pacific
Degraded Performance
CA - Canberra
?
Operational
HK - Hong Kong
?
Degraded Performance
ME - Melbourne
?
Operational
OS - Osaka
?
Degraded Performance
PE - Perth
?
Operational
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Metro Connect - Americas
Degraded Performance
AT - Atlanta
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Operational
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Operational
LA - Los Angeles
?
Degraded Performance
MI - Miami
?
Operational
MT - Montreal
?
Operational
NY - New York
?
Operational
OT - Ottawa
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Degraded Performance
SP - Sao Paulo
?
Operational
SV - Silicon Valley
?
Degraded Performance
TR - Toronto
?
Operational
WI - Winnipeg
?
Operational
BG - Bogota
?
Operational
DE - Denver
?
Operational
Metro Connect - EMEA
Degraded Performance
AM - Amsterdam
?
Operational
BA - Barcelona
?
Degraded Performance
BL - Brussels
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
DU - Dusseldorf
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Operational
HE - Helsinki
?
Degraded Performance
HH - Hamburg
?
Operational
IL - Istanbul
?
Operational
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
MU - Munich
?
Operational
PA - Paris
?
Operational
SA - Seville
?
Operational
SK - Stockholm
?
Operational
SO - Sofia
?
Operational
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
Metro Connect - Asia-Pacific
Degraded Performance
CA - Canberra
?
Operational
HK - Hong Kong
?
Operational
MB - Mumbai
?
Degraded Performance
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Network Edge - Global Services
Operational
Portal
?
Operational
Network Edge API
Operational
Network Edge - Americas
Degraded Performance
AT - Atlanta
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Degraded Performance
DE - Denver
?
Operational
ED
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Operational
LA - Los Angeles
?
Operational
LM - Lima
?
Operational
MI - Miami
?
Operational
MO - Monterrey
?
Operational
MT - Montreal
?
Operational
NY - New York
?
Operational
OT - Ottawa
?
Operational
PH - Philadelphia
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Operational
SJ - St.John
?
Operational
SP - Sao Paulo
?
Operational
ST
?
Operational
SV - Silicon Valley
?
Operational
TA
?
Operational
TR - Toronto
?
Operational
VA - Vancouver
?
Operational
WI - Winnipeg
?
Operational
Network Edge - EMEA
Degraded Performance
AM - Amsterdam
?
Degraded Performance
DB - Dublin
?
Operational
DX - Dubai
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Degraded Performance
HE - Helsinki
?
Operational
IL - Istanbul
?
Degraded Performance
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
PA - Paris
?
Degraded Performance
SK - Stockholm
?
Operational
SO - Sofia
?
Degraded Performance
ZH - Zurich
?
Operational
Network Edge - Asia-Pacific
Degraded Performance
HK - Hong Kong
?
Operational
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
SG - Singapore
?
Degraded Performance
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Equinix Customer Portal - Global Services
Operational
Portal
Operational
Equinix Smart View - Global Services
Operational
Portal
Operational
Equinix Marketplace - Global Services
Operational
Portal
Operational
Equinix Connect - Americas
Partial Outage
AT - Atlanta
?
Operational
BG - Bogota
?
Operational
BO - Boston
?
Operational
CH - Chicago
?
Operational
CL - Calgary
?
Operational
CU - Culpeper
?
Operational
DA - Dallas
?
Operational
DC - Washington D.C.
?
Operational
DE - Denver
?
Operational
HO - Houston
?
Operational
KA - Kamloops
?
Operational
LA - Los Angeles
?
Degraded Performance
MI - Miami
?
Degraded Performance
MT - Montreal
?
Operational
MX - Mexico City
?
Operational
NY - New York
?
Operational
PH - Philadelphia
?
Operational
RJ - Rio de Janeiro
?
Operational
SE - Seattle
?
Operational
SP - Sao Paulo
?
Operational
ST
?
Operational
SV - Silicon Valley
?
Partial Outage
TR - Toronto
?
Operational
VA - Vancouver
?
Operational
WI - Winnipeg
?
Operational
OT - Ottawa
?
Operational
Equinix Connect - EMEA
Operational
AM - Amsterdam
?
Operational
BA - Barcelona
?
Operational
BX - Bordeaux
?
Operational
DB - Dublin
?
Operational
DU - Dusseldorf
?
Operational
DX - Dubai
?
Operational
EN - Enschede
?
Operational
FR - Frankfurt
?
Operational
GV - Geneva
?
Operational
HE - Helsinki
?
Operational
HH - Hamburg
?
Operational
IL - Istanbul
?
Operational
LD - London
?
Operational
LS - Lisbon
?
Operational
MA - Manchester
?
Operational
MD - Madrid
?
Operational
ML - Milan
?
Operational
MU - Munich
?
Operational
PA - Paris
?
Operational
SA - Seville
?
Operational
SK - Stockholm
?
Operational
SO - Sofia
?
Operational
WA - Warsaw
?
Operational
ZH - Zurich
?
Operational
ZW - Zwolle
?
Operational
Equinix Connect - Asia-Pacific
Operational
CA - Canberra
?
Operational
HK - Hong Kong
?
Operational
MB - Mumbai
?
Operational
ME - Melbourne
?
Operational
OS - Osaka
?
Operational
PE - Perth
?
Operational
SG - Singapore
?
Operational
SH - Shanghai
?
Operational
SL - Seoul
?
Operational
SY - Sydney
?
Operational
TY - Tokyo
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.