At this time the initial upgrade to 4.2.4 has been completed, and individual compute upgrades are starting now. We expect this to be complete in 2-3 hours. Impact to HA customer VNF's is expected to be <5 minutes.
Posted Dec 09, 2022 - 12:00 CET
Our initial upgrade to 4.2.4 has started. You may experience some loss of routes during this time, expected to be <5 mins. We will provide a status update once this phase is complete.
Posted Dec 09, 2022 - 00:53 CET
This maintenance activity will resume at 6pm EST. Customers may experience some route flapping around 8-9pm EST and a final impact around 8-9am EST on Friday.
Posted Dec 08, 2022 - 22:56 CET
We have encountered a hardware failure that is not disruptive to customers but will require us to pause the upgrade process. Maintenance activity will resume at 8pm EST. We will provide a status update before we resume the upgrade process.
Posted Dec 08, 2022 - 14:30 CET
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 07, 2022 - 15:00 CET
We will be undergoing scheduled maintenance during this time.
Posted Dec 04, 2022 - 18:52 CET
During this maintenance window, Equinix will upgrade the underlying infrastructure platform that powers Network Edge instances. This work is being performed to improve product performance, prepare for new features and increase resiliency of the infrastructure.
The maintenance window for this upgrade is 45 hours, during which individual Network Edge VNF instances may lose connectivity for up to 3 hours and require at least one reboot. Non-HA customers can expect to lose service during this event, while customers with highly-available (HA) instance deployments can expect to lose service for up to a total of 20 minutes.