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Equinix Fabric Backbone Provider Link Issue (Equinix Fabric, Network Edge)
Incident
Report for Equinix
Resolved
Current Service Impact: None.
Latest update: The 3rd party had fixed the issue and the post-check were completed.
Next Action: The Equinix SMC Enginner is going to close the incident.
Latest update: The 3rd party had fixed the issue and the post-check were completed.
Next Action: The Equinix SMC Enginner is going to close the incident.
Incident Number: 5-219985865188
[Equinix Fabric - EMEA (ML); Network Edge - EMEA (ML)]
Update
Current Service Impact: Decrease of redundancy for ECX and NE customers in EMEA and APAC region.
Latest update: SMC opened a ticket with the our provider, who confirmed an issue on their side.
Next Action: Awaiting the provider's repairs.
Latest update: SMC opened a ticket with the our provider, who confirmed an issue on their side.
Next Action: Awaiting the provider's repairs.
Incident Number: 5-219985865188
[Network Edge - EMEA (ML); Equinix Fabric - EMEA (ML)]
Identified
Current Service Impact: Decrease of redundancy for ECX and NE customers in EMEA and APAC region.
Latest update: SMC opened a ticket with the our provider, who confirmed an issue on their side.
Next Action: Awaiting the provider's repairs.
Latest update: SMC opened a ticket with the our provider, who confirmed an issue on their side.
Next Action: Awaiting the provider's repairs.
Incident Number: 5-219985865188
[Equinix Fabric - EMEA (ML); Network Edge - EMEA (ML)]
Investigating
Current Service Impact: Decrease of redundancy for ECX and NE customers in EMEA and APAC region.
Incident Number: TBD
[Equinix Fabric - EMEA (ML); Network Edge - EMEA (ML)]
This incident affected: Network Edge - EMEA (ML - Milan) and Equinix Fabric - EMEA (ML - Milan).