Welcome to Equinix service availability status page.
To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.
Planned Maintenance: Network Edge - Frankfurt
Scheduled Maintenance
Report for Equinix
Completed
The scheduled maintenance has been completed.
Update
STAGE 2:
PHASE 4 & 5 of 5 COMPLETE.
All upgrade and patching activity has been completed, and some non-disruptive work and further validation continues. No further disruption is anticipated at this time, and all connectivity, including the capability to create and modify VNFs, should be restored.
PHASE 4 & 5 of 5 COMPLETE.
All upgrade and patching activity has been completed, and some non-disruptive work and further validation continues. No further disruption is anticipated at this time, and all connectivity, including the capability to create and modify VNFs, should be restored.
Update
STAGE 2:
PHASE 3 of 5 COMPLETE.
All compute node upgrades have been completed. We are performing patching and validation. Customers with HA configuration may experience limited (less than 2 minutes) disruption. We will provide a status update once this phase is complete.
PHASE 3 of 5 COMPLETE.
All compute node upgrades have been completed. We are performing patching and validation. Customers with HA configuration may experience limited (less than 2 minutes) disruption. We will provide a status update once this phase is complete.
Update
STAGE 2:
PHASE 2 of 5 COMPLETE.
At this time the upgrade to version 4.2.4 has been completed, and individual compute upgrades are starting now. Impact is expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
PHASE 2 of 5 COMPLETE.
At this time the upgrade to version 4.2.4 has been completed, and individual compute upgrades are starting now. Impact is expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
Update
STAGE 2:
PHASE 1 of 5 COMPLETE.
Our upgrade to version 4.2.4 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
PHASE 1 of 5 COMPLETE.
Our upgrade to version 4.2.4 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
Update
STAGE 1 COMPLETE:
PHASE 3 of 3 COMPLETE.
We will now start STAGE 2.
PHASE 3 of 3 COMPLETE.
We will now start STAGE 2.
Update
STAGE 1:
PHASE 2 of 3 COMPLETE.
Our initial upgrade has completed. Environment validations and preparations for the next upgrade phase are ongoing. We will provide a status update before beginning the next upgrade phase.
PHASE 2 of 3 COMPLETE.
Our initial upgrade has completed. Environment validations and preparations for the next upgrade phase are ongoing. We will provide a status update before beginning the next upgrade phase.
Update
STAGE 1:
PHASE 1 of 3 COMPLETE.
Our initial upgrade to version 3.6.3 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 10 minutes for HA customers. We will provide a status update once this phase is complete.
PHASE 1 of 3 COMPLETE.
Our initial upgrade to version 3.6.3 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 10 minutes for HA customers. We will provide a status update once this phase is complete.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Between Tuesday, March 28th, 2023 at 16:00 and Thursday, March 30th, 2023 at 16:00 UTC, we will perform a scheduled maintenance. During this maintenance window, Equinix will upgrade the underlying infrastructure platform that powers Network Edge instances in Frankfurt. This work is being performed to improve product performance, prepare for new features and increase resiliency of the infrastructure.
The maintenance window for this upgrade is planned for multiple days, during which individual Network Edge VNF instances may lose connectivity for up to several minutes and possible degradation up to a few hours and require at least one reboot.
Please note that provisioning services and instance modification will be disabled during the maintenance window.
Further information can be found here:
https://docs.equinix.com/en-us/Content/Interconnection/NE/CVIM/NE-RMA-replace-device.htm
The maintenance window for this upgrade is planned for multiple days, during which individual Network Edge VNF instances may lose connectivity for up to several minutes and possible degradation up to a few hours and require at least one reboot.
Please note that provisioning services and instance modification will be disabled during the maintenance window.
Further information can be found here:
https://docs.equinix.com/en-us/Content/Interconnection/NE/CVIM/NE-RMA-replace-device.htm
This scheduled maintenance affected: Network Edge - EMEA (FR - Frankfurt).