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Link Failure (Equinix Fabric)
Incident
Report for Equinix
Resolved
Current Service Impact: None.
Latest update: The issue was solved.
Next Action: This incident can be closed.
Latest update: The issue was solved.
Next Action: This incident can be closed.
Incident Number: 5-222871389697
[Equinix Fabric - EMEA (MU)]
Update
Current Service Impact: Loss of redundancy for EF customers in the MU Metro.
Latest update: Please be advised that Equinix engineers scheduled an emergency CMR (5-223426338867) for tonight to reboot the affected device.
If you have redundant service(s), only one service will be affected and this activity will result in a loss of redundancy for your services.
Next Action: The Equinix SMC Engineer will perform a CMR.
Latest update: Please be advised that Equinix engineers scheduled an emergency CMR (5-223426338867) for tonight to reboot the affected device.
If you have redundant service(s), only one service will be affected and this activity will result in a loss of redundancy for your services.
Next Action: The Equinix SMC Engineer will perform a CMR.
Incident Number: 5-222871389697
[Equinix Fabric - EMEA (MU)]
Update
Current Service Impact: None.
Latest update: The temporary fix has been applied. We are still investigating the issue with Vendors.
Next Action: The Equinix SMC Engineer will follow up with the hardware providers.
Latest update: The temporary fix has been applied. We are still investigating the issue with Vendors.
Next Action: The Equinix SMC Engineer will follow up with the hardware providers.
Incident Number: 5-222871389697
[Equinix Fabric - EMEA (MU)]
Update
Current Service Impact: Loss of redundancy for EF customers in the MU Metro.
Latest update: The investigation is still ongoing.
Next Action: The Equinix SMC Engineer will follow up with the hardware providers.
Latest update: The investigation is still ongoing.
Next Action: The Equinix SMC Engineer will follow up with the hardware providers.
Incident Number: 5-222871389697
[Equinix Fabric - EMEA (MU)]
Identified
Current Service Impact: Loss of redundancy for EF customers in MU Metro.
Incident Number: 5-222871389697
[Equinix Fabric - EMEA (MU)]
This incident affected: Equinix Fabric - EMEA (MU - Munich).