Welcome to Equinix service availability status page.

To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.

Identified - We are currently investigating this issue.
3bl3gcwycb14

Incident Number: INC0036286
[Equinix Fabric - Americas (AT, DC)]

Apr 16, 2024 - 07:50 UTC
Update - Dark fiber provider advised that the damaged fiber is on the road area, however, repair has not started yet due to heavy traffic. They are currently trying to find an alternative solution for permanent repair. There is no ETR at the moment..
v62shz7vz421

Incident Number: INC0036252
[Metro Connect - EMEA (IL)]

Apr 16, 2024 - 07:35 UTC
Update - Equinix SMC is still working with the dark fiber provider. Further updates will be provided as soon as available..
v62shz7vz421

Incident Number: INC0036252
[Metro Connect - EMEA (IL)]

Apr 16, 2024 - 05:35 UTC
Update - Equinix SMC detected that one of the dark fiber provider link in IL Metro is currently down. The issue has been reported to the provider for further investigation..
v62shz7vz421

Incident Number: INC0036252
[Metro Connect - EMEA (IL)]

Apr 16, 2024 - 03:48 UTC
Identified - We are currently investigating this issue.
v62shz7vz421

Incident Number: INC0036252
[Metro Connect - EMEA (IL)]

Apr 16, 2024 - 03:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - Americas (CH) & Global Services (Network)]

Apr 16, 2024 - 07:15 UTC
Update - The issue has been identified and a fix is being implemented.
6pf9mf179hf6

Incident Number: INC0036243
[Metro Connect - Asia-Pacific (TY)]

Apr 16, 2024 - 02:46 UTC
Identified - We are currently investigating this issue.
6pf9mf179hf6

Incident Number: INC0036243
[Metro Connect - Asia-Pacific (TY)]

Apr 16, 2024 - 02:29 UTC
Update - The issue has been identified and a fix is being implemented.
dgd9c3nt1ybz

Incident Number: INC0036240
[Equinix Internet Access / Equinix Connect - EMEA (IL)]

Apr 16, 2024 - 02:03 UTC
Identified - We are currently investigating this issue.
dgd9c3nt1ybz

Incident Number: INC0036240
[Equinix Internet Access / Equinix Connect - EMEA (IL)]

Apr 16, 2024 - 01:47 UTC
Update - Equinix SMC detected DDOS attack causing congestion on our transit provider's links. You may experience service degradation on your subscribed services. .
6z64hh9xw7j2

Incident Number: INC0036235
[Equinix Internet Access / Equinix Connect - AMER (TR)]

Apr 16, 2024 - 01:13 UTC
Identified - We are currently investigating this issue.
6z64hh9xw7j2

Incident Number: INC0036235
[Equinix Internet Access / Equinix Connect - AMER (TR)]

Apr 16, 2024 - 00:58 UTC
Update - The issue has been identified and a fix is being implemented.
20426y0x82cz

Incident Number: INC0036228
[Equinix Fabric - Americas (MT); Metro Connect - Americas (MT)]

Apr 15, 2024 - 21:44 UTC
Identified - We are currently investigating this issue.
20426y0x82cz

Incident Number: INC0036228
[Metro Connect - Americas (MT); Equinix Fabric - Americas (MT)]

Apr 15, 2024 - 21:28 UTC
Update - We would like to inform you that our CSP has scheduled a maintenance session to address this issue on Tuesday, April 16, 2024, between 1:00 AM and 5:00 AM PST. Rest assured, we will keep you updated with any further information as it becomes available..
2b10k71kr089

Incident Number: INC0035974
[Equinix Fabric - EMEA (AM)]

Apr 15, 2024 - 21:43 UTC
Update - Equinix SMC and our on-site operations team have tested the Equinix environs and all has come back clear. We have further engaged our provider. Currently, their on-site team is conducting layer 1 investigation. More updates will follow as they become available. .
2b10k71kr089

Incident Number: INC0035974
[Equinix Fabric - EMEA (AM)]

Apr 12, 2024 - 23:03 UTC
Update - Current Service Impact: Loss of redundancy.
Latest Update: Equinix is observing an outage on one of our circuits with infrastructure within ECX secondary chassis group.
Next Action: The issue will be investigated locally and together with CSP support..
2b10k71kr089

Incident Number: INC0035974
[Equinix Fabric - EMEA (AM)]

Apr 12, 2024 - 14:54 UTC
Identified - We are currently investigating this issue.
2b10k71kr089

Incident Number: INC0035974
[Equinix Fabric - EMEA (AM)]

Apr 12, 2024 - 14:42 UTC
Update - The issue has been identified and a fix is being implemented.
zr4n6l4s731b

Incident Number: INC0036226
[Equinix Fabric - Asia-Pacific (MB, SG); Network Edge - Asia-Pacific (SG)]

Apr 15, 2024 - 21:29 UTC
Identified - We are currently investigating this issue.
zr4n6l4s731b

Incident Number: INC0036226
[Equinix Fabric - Asia-Pacific (MB, SG); Network Edge - Asia-Pacific (SG)]

Apr 15, 2024 - 21:14 UTC
Update - Equinix and the service provider continue to collaborate in order to resolve the reported issue. We appreciate your patience and understanding during this process..
fk0231xnfpng

Incident Number: INC0036217
[Metro Connect - Americas (SE)]

Apr 15, 2024 - 20:44 UTC
Update - Equinix SMC has detected a high span loss on one of the Metro Connect devices in the SE IBX. We are actively collaborating with the service provider to address and resolve this issue. Further updates will be communicated as they become available..
fk0231xnfpng

Incident Number: INC0036217
[Metro Connect - Americas (SE)]

Apr 15, 2024 - 18:49 UTC
Identified - We are currently investigating this issue.
fk0231xnfpng

Incident Number: INC0036217
[Metro Connect - Americas (SE)]

Apr 15, 2024 - 18:35 UTC
Update - The issue has been identified and a fix is being implemented.
n09t5j4qbr9h

Incident Number: INC0036210
[Equinix Internet Access / Equinix Connect - AMER (NY)]

Apr 15, 2024 - 16:06 UTC
Identified - We are currently investigating this issue.
n09t5j4qbr9h

Incident Number: INC0036210
[Equinix Internet Access / Equinix Connect - AMER (NY)]

Apr 15, 2024 - 15:52 UTC
Update - The issue has been identified and a fix is being implemented.
r9f74sn2t8f5

Incident Number: INC0036194
[Equinix Fabric - EMEA (HE)]

Apr 15, 2024 - 12:56 UTC
Identified - We are currently investigating this issue.
r9f74sn2t8f5

Incident Number: INC0036194
[Equinix Fabric - EMEA (HE)]

Apr 15, 2024 - 12:42 UTC
Update - The issue has been identified and a fix is being implemented.
297gjnjq889s

Incident Number: INC0036192
[Metro Connect - Asia-Pacific (SY); Equinix Fabric - Asia-Pacific (SY)]

Apr 15, 2024 - 12:15 UTC
Identified - We are currently investigating this issue.
297gjnjq889s

Incident Number: INC0036192
[Equinix Fabric - Asia-Pacific (SY); Metro Connect - Asia-Pacific (SY)]

Apr 15, 2024 - 12:02 UTC
Update - The issue has been identified and a fix is being implemented.
4wtm0gqsrmcd

Incident Number: INC0036169
[Equinix Fabric - Americas (DC, NY)]

Apr 15, 2024 - 08:45 UTC
Identified - We are currently investigating this issue.
4wtm0gqsrmcd

Incident Number: INC0036169
[Equinix Fabric - Americas (DC, NY)]

Apr 15, 2024 - 08:32 UTC
Update - The issue has been identified and a fix is being implemented.
7183dlbbz5mm

Incident Number: INC0036150
[Equinix Internet Access / Equinix Connect - AMER (WI)]

Apr 15, 2024 - 06:02 UTC
Identified - We are currently investigating this issue.
7183dlbbz5mm

Incident Number: INC0036150
[Equinix Internet Access / Equinix Connect - AMER (WI)]

Apr 15, 2024 - 05:50 UTC
Update - The issue has been identified and a fix is being implemented.
dqh8ps8hyw05

Incident Number: INC0036142
[Equinix Fabric - Americas (NY, TR); Network Edge - Americas (NY, TR)]

Apr 15, 2024 - 03:33 UTC
Identified - We are currently investigating this issue.
dqh8ps8hyw05

Incident Number: INC0036142
[Equinix Fabric - Americas (NY, TR); Network Edge - Americas (NY, TR)]

Apr 15, 2024 - 03:20 UTC
Update - The issue has been identified and a fix is being implemented.
5hnr5f8s6jlc

Incident Number: INC0036123
[Internet Exchange - Americas (NY)]

Apr 14, 2024 - 20:54 UTC
Identified - We are currently investigating this issue.
5hnr5f8s6jlc

Incident Number: INC0036123
[Internet Exchange - Americas (NY)]

Apr 14, 2024 - 20:41 UTC
Update - The issue has been identified and a fix is being implemented.
xqlz9xfzkx9q

Incident Number: INC0036098
[Network Edge - Americas (AT)]

Apr 14, 2024 - 09:20 UTC
Identified - We are currently investigating this issue.
xqlz9xfzkx9q

Incident Number: INC0036098
[Network Edge - Americas (AT)]

Apr 14, 2024 - 09:08 UTC
Update - The issue has been identified and a fix is being implemented.
6jw1v434pj9n

Incident Number: INC0036094
[Internet Exchange - Americas (NY)]

Apr 14, 2024 - 03:26 UTC
Identified - We are currently investigating this issue.
6jw1v434pj9n

Incident Number: INC0036094
[Internet Exchange - Americas (NY)]

Apr 14, 2024 - 03:14 UTC
Update - The network incident has been resolved and services returned to normal on 08-SEP-2023 05:40 Site Local Time.

This is the final update for the incident.
zntg6sb5s8yy

Incident Number: TBD
[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY)]

Apr 10, 2024 - 16:34 UTC
Investigating - Engineers are currently providing optical support in the NY Metro. A technician accidentally unplugged the wrong circuit, and services may have experienced a brief downtime.
Incident Number: TBD
[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY)]

Apr 10, 2024 - 16:22 UTC
Update - Equinix Fabric backbone link between APAC and AMER remained down due to subsea cable fault and the tentative ETR provided by our provider is on the 30th of May, 2024. Please kindly note that tentative ETR may change due to weather conditions at the trouble point and other circumstances..
vs7jvvr99tcz

Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]

Apr 13, 2024 - 03:27 UTC
Update - SMC confirmed that there is no service impact as traffic should automatically reroute to alternate link. The provider has acknowledged the report and investigation is ongoing to determine the root cause. .
vs7jvvr99tcz

Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]

Mar 29, 2024 - 15:20 UTC
Identified - We are currently investigating this issue.
vs7jvvr99tcz

Incident Number: INC0033512
[Equinix Fabric - Americas (LA) & Asia-Pacific (SG)]

Mar 29, 2024 - 14:59 UTC
Update - The issue has been identified and a fix is being implemented.
mzrc288gc1qy

Incident Number: INC0035992
[Equinix Fabric - Asia-Pacific (TY)]

Apr 12, 2024 - 17:04 UTC
Identified - We are currently investigating this issue.
mzrc288gc1qy

Incident Number: INC0035992
[Equinix Fabric - Asia-Pacific (TY)]

Apr 12, 2024 - 16:52 UTC
Update - The issue has been identified and a fix is being implemented.
6tdnn7pfpnc7

Incident Number: INC0035961
[Metro Connect - Asia-Pacific (MB)]

Apr 12, 2024 - 11:17 UTC
Identified - We are currently investigating this issue.
6tdnn7pfpnc7

Incident Number: INC0035961
[Metro Connect - Asia-Pacific (MB)]

Apr 12, 2024 - 11:05 UTC
Update - The issue has been identified and a fix is being implemented.
w7b1wh0gqbgm

Incident Number: INC0035902
[Equinix Fabric - EMEA (HH)]

Apr 12, 2024 - 02:48 UTC
Identified - We are currently investigating this issue.
w7b1wh0gqbgm

Incident Number: INC0035902
[Equinix Fabric - EMEA (HH)]

Apr 12, 2024 - 02:37 UTC
Update - The issue has been identified and a fix is being implemented.
7y867hq64cbz

Incident Number: INC0035865
[Metro Connect - EMEA (HE)]

Apr 11, 2024 - 20:56 UTC
Identified - We are currently investigating this issue.
7y867hq64cbz

Incident Number: INC0035865
[Metro Connect - EMEA (HE)]

Apr 11, 2024 - 20:45 UTC
Update - The issue has been identified and a fix is being implemented.
m1fmt534050k

Incident Number: INC0035503
[Equinix Fabric - Americas (ST)]

Apr 09, 2024 - 11:36 UTC
Identified - We are currently investigating this issue.
m1fmt534050k

Incident Number: INC0035503
[Equinix Fabric - Americas (ST)]

Apr 09, 2024 - 11:21 UTC
Update - The issue has been identified and a fix is being implemented.
7nm87v70pkwj

Incident Number: INC0035371
[Equinix Fabric - Asia-Pacific (MB)]

Apr 08, 2024 - 12:55 UTC
Identified - We are currently investigating this issue.
7nm87v70pkwj

Incident Number: INC0035371
[Equinix Fabric - Asia-Pacific (MB)]

Apr 08, 2024 - 12:41 UTC
Update - The issue has been identified and a fix is being implemented.
wgj5lyd92x5l

Incident Number: INC0035180
[Equinix Fabric - EMEA (DB)]

Apr 07, 2024 - 01:59 UTC
Identified - We are currently investigating this issue.
wgj5lyd92x5l

Incident Number: INC0035180
[Equinix Fabric - EMEA (DB)]

Apr 07, 2024 - 01:47 UTC
Update - Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. According to provider, cable ship is mobilized for the repair operations. Tentative repair window is 6 May to 13 May, subject to permit approval and Red Sea situation. SMC will provide significant updates as they are available..
gk386q6x5qlr

Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]

Apr 06, 2024 - 04:18 UTC
Update - From the previous update, there is a tentative repair between 04/12 to 04/19.
gk386q6x5qlr

Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]

Mar 29, 2024 - 15:03 UTC
Update - Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. The cable ship is scheduled to arrive at the repair ground on 12 April to initiate subsea cable repair operations. Final jointing and releasing of the final bight onto the seabed are expected to be completed tentatively by 19 April. .
gk386q6x5qlr

Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]

Mar 06, 2024 - 03:04 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA went down. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
gk386q6x5qlr

Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]

Feb 24, 2024 - 10:32 UTC
Identified - We are currently investigating this issue.
gk386q6x5qlr

Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]

Feb 24, 2024 - 10:16 UTC
Update - The issue has been identified and a fix is being implemented.
jy0fsmplrlj6

Incident Number: INC0034674
[Equinix Fabric - Asia-Pacific (HK, SL); Network Edge - Asia-Pacific (HK)]

Apr 03, 2024 - 04:17 UTC
Identified - We are currently investigating this issue.
jy0fsmplrlj6

Incident Number: INC0034674
[Network Edge - Asia-Pacific (HK); Equinix Fabric - Asia-Pacific (HK, SL)]

Apr 03, 2024 - 04:01 UTC
Update - The issue has been identified and a fix is being implemented.
2g1r6np67n3b

Incident Number: INC0034462
[Equinix Internet Access / Equinix Connect - AMER (SV)]

Apr 02, 2024 - 00:03 UTC
Identified - We are currently investigating this issue.
2g1r6np67n3b

Incident Number: INC0034462
[Equinix Internet Access / Equinix Connect - AMER (SV)]

Apr 01, 2024 - 23:50 UTC
Update - The issue has been identified and a fix is being implemented.
p3mshvg7c878

Incident Number: INC0034385
[Equinix Internet Access / Equinix Connect - AMER (PH)]

Apr 01, 2024 - 10:06 UTC
Identified - We are currently investigating this issue.
p3mshvg7c878

Incident Number: INC0034385
[Equinix Internet Access / Equinix Connect - AMER (PH)]

Apr 01, 2024 - 09:53 UTC
Update - The issue has been identified and a fix is being implemented.
4t9403d45r4g

Incident Number: INC0030521
[Equinix Fabric - Americas (DC)]

Mar 02, 2024 - 03:43 UTC
Identified - We are currently investigating this issue.
4t9403d45r4g

Incident Number: INC0030521
[Equinix Fabric - Americas (DC)]

Mar 02, 2024 - 03:30 UTC
Update - The issue has been identified and a fix is being implemented.
lzf9l7hxshk9

Incident Number: INC0032387
[Equinix Internet Access / Equinix Connect - EMEA (LD)]

Mar 29, 2024 - 15:24 UTC
Identified - We are currently investigating this issue.
lzf9l7hxshk9

Incident Number: INC0032387
[Equinix Internet Access / Equinix Connect - EMEA (LD)]

Mar 29, 2024 - 15:04 UTC
Update - The issue has been identified and a fix is being implemented.
756g9cs39kf9

Incident Number: INC0033516
[Equinix Fabric - Asia-Pacific (HK, SG)]

Mar 29, 2024 - 15:20 UTC
Identified - We are currently investigating this issue.
756g9cs39kf9

Incident Number: INC0033516
[Equinix Fabric - Asia-Pacific (HK, SG)]

Mar 29, 2024 - 14:59 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.

Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair operations are tentatively rescheduled between 21st May 2024 to 28th May 2024. This may change depending on the permits and the ground situation.

Next Action: Awaiting repair completion by provider's field crew..
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Mar 29, 2024 - 15:05 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.

Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair works are tentatively scheduled between 27th Apr 2024 to 4th May 2024. This may change depending on the permits and the ground situation.

Next Action: Awaiting repair completion by provider's field crew.
.
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Mar 11, 2024 - 03:23 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.

Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024

Next Action: Awaiting repair completion by provider's field crew.
.
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Jan 16, 2024 - 09:00 UTC
Update - The ETR has not been changed, SMC will monitor this circuit and wait for the next updates from the local carrier. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Jan 05, 2024 - 09:38 UTC
Update - The carrier confirmed the ETR (2nd week of February 2024). SMC will monitor this circuit closely. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Dec 29, 2023 - 09:38 UTC
Update - SMC has detected that backbone link between ML and DX Metros has failed. SMC is going to engage Provider to investigate the issue. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]

Dec 17, 2023 - 06:11 UTC
Identified - We are currently investigating this issue.
Dec 04, 2023 - 17:20 UTC
Update - A tentative repair is anticipated for August 2024.
.
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Mar 29, 2024 - 15:03 UTC
Update - Latest update: Provider advised that estimated time of restoration (ETR) is on 10 March 2024.

Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Jan 20, 2024 - 03:33 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.

Latest update: Circuit is still down. Provider advised that estimated time of restoration was moved to 10 March 2024.

Next Action: Awaiting repair completion by provider's field crew.
.
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Jan 10, 2024 - 03:32 UTC
Update - Equinix SMC is still working with the provider on the progress of the restoration. ETR is yet to be determined..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Jan 02, 2024 - 03:04 UTC
Update - Equinix SMC Team is still working with the carrier, the ETR has remained unknown at this moment..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Dec 23, 2023 - 18:22 UTC
Update - The circuit has remained down, the ETR was not provided yet by the carrier..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Dec 17, 2023 - 06:00 UTC
Update - Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.

Latest update: Circuit is still down. Provider advised that estimated time of restoration is moved to 10 December 2023.

Next Action: Awaiting repair completion by provider's field crew..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Dec 07, 2023 - 18:17 UTC
Update - Current Service Impact: Loss of redundancy for EF, NE customers in HK, OS Metro. Latest update: Circuit is still down. Provider advised that ETR is 05.12.2023. Next Action: Awaiting repairs from provider's field crew .
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Nov 28, 2023 - 15:53 UTC
Update - Equinix SMC Team is still working with the carrier to fix the issue. ETR has been not provided yet..
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Nov 27, 2023 - 02:44 UTC
Update - Equinix backbone link provider confirmed that this is related to their maintenance work which will complete on 5 Dec 2023 12:00:00 (UTC).

Next Action: SMC will continue to follow up with provider on maintenance progress..
Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Nov 25, 2023 - 04:50 UTC
Identified - We are currently investigating this issue.
bpgkzjrkxy9d

Incident Number: INC0020963
[Equinix Fabric - Asia-Pacific (HK, OS)]

Nov 24, 2023 - 03:43 UTC
Update - The issue has been identified and a fix is being implemented.
8bwjv6jbvxpc

Incident Number: INC0030545
[Equinix Fabric - Americas (SV)]

Mar 02, 2024 - 11:09 UTC
Identified - We are currently investigating this issue.
8bwjv6jbvxpc

Incident Number: INC0030545
[Equinix Fabric - Americas (SV)]

Mar 02, 2024 - 10:56 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Jan 26, 2024 - 09:28 UTC
Equinix Internet Access / Equinix Connect - AMER Degraded Performance
90 days ago
99.61 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
99.95 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
99.57 % uptime
Today
DA - Dallas ? Operational
90 days ago
99.88 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
99.57 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Degraded Performance
90 days ago
91.16 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
99.95 % uptime
Today
ST - Santiago ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Degraded Performance
90 days ago
100.0 % uptime
Today
TR - Toronto ? Degraded Performance
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Degraded Performance
90 days ago
100.0 % uptime
Today
Equinix Internet Access / Equinix Connect - EMEA Degraded Performance
90 days ago
99.94 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
99.39 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Degraded Performance
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Degraded Performance
90 days ago
100.0 % uptime
Today
LD - London ? Degraded Performance
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Degraded Performance
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
99.89 % uptime
Today
SK - Stockholm ? Operational
90 days ago
99.28 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
AD - Abu Dhabi ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access / Equinix Connect - APAC Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - Americas Operational
90 days ago
100.0 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - Global Services Operational
90 days ago
99.48 % uptime
Today
Portal ? Operational
90 days ago
99.39 % uptime
Today
Fabric API Operational
90 days ago
99.58 % uptime
Today
Equinix Fabric - Americas Degraded Performance
90 days ago
99.58 % uptime
Today
AT - Atlanta ? Degraded Performance
90 days ago
95.42 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
99.98 % uptime
Today
CU - Culpeper ? Operational
90 days ago
99.57 % uptime
Today
DA - Dallas ? Operational
90 days ago
99.75 % uptime
Today
DC - Washington D.C. ? Degraded Performance
90 days ago
99.68 % uptime
Today
DE - Denver ? Operational
90 days ago
99.82 % uptime
Today
ED ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
99.98 % uptime
Today
LM - Lima ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MO - Monterrey ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Degraded Performance
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
99.55 % uptime
Today
NY - New York ? Operational
90 days ago
92.88 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SJ - St.John ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST - Santiago ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TA ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Degraded Performance
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
XX ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - EMEA Degraded Performance
90 days ago
99.95 % uptime
Today
AM - Amsterdam ? Degraded Performance
90 days ago
99.21 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BL - Brussels ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Degraded Performance
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Degraded Performance
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
99.57 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
99.94 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - Asia-Pacific Degraded Performance
90 days ago
99.75 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Degraded Performance
90 days ago
98.75 % uptime
Today
MB - Mumbai ? Degraded Performance
90 days ago
98.97 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
99.36 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
XX ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - Global Services Under Maintenance
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Device Provisioning ? Operational
Network ? Under Maintenance
Website ? Operational
Equinix Metal - Americas Under Maintenance
90 days ago
100.0 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Under Maintenance
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DT - Detroit ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KC - Kansas City ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PI - Pittsburgh ? Operational
90 days ago
100.0 % uptime
Today
PX - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - Global Services Operational
90 days ago
99.61 % uptime
Today
Portal ? Operational
90 days ago
99.61 % uptime
Today
Equinix Precision Time - Americas Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - EMEA Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - Global Services Operational
90 days ago
99.72 % uptime
Today
Portal ? Operational
90 days ago
99.72 % uptime
Today
Internet Exchange - Americas Degraded Performance
90 days ago
99.61 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Degraded Performance
90 days ago
92.26 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
JE - Jeddah ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MC - Muscat ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - Asia-Pacific Degraded Performance
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Degraded Performance
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - Americas Degraded Performance
90 days ago
98.71 % uptime
Today
AT - Atlanta ? Operational
90 days ago
96.72 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
99.65 % uptime
Today
CU - Culpeper ? Operational
90 days ago
98.98 % uptime
Today
DA - Dallas ? Operational
90 days ago
98.15 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
98.98 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
94.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Degraded Performance
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
89.22 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Degraded Performance
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
99.48 % uptime
Today
TR - Toronto ? Operational
90 days ago
96.51 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - EMEA Degraded Performance
90 days ago
99.93 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Degraded Performance
90 days ago
100.0 % uptime
Today
BL - Brussels ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
98.82 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Degraded Performance
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Degraded Performance
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
99.89 % uptime
Today
SK - Stockholm ? Operational
90 days ago
99.62 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - Asia-Pacific Degraded Performance
90 days ago
99.8 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
98.1 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
99.92 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Degraded Performance
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Degraded Performance
90 days ago
100.0 % uptime
Today
Network Edge - Global Services Operational
90 days ago
99.66 % uptime
Today
Portal ? Operational
90 days ago
99.61 % uptime
Today
Network Edge API Operational
90 days ago
99.72 % uptime
Today
Network Edge - Americas Degraded Performance
90 days ago
99.73 % uptime
Today
AT - Atlanta ? Degraded Performance
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
99.75 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
98.37 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
ED ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
99.98 % uptime
Today
LM - Lima ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MO - Monterrey ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Degraded Performance
90 days ago
94.52 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SJ - St.John ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TA ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Degraded Performance
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
Network Edge - EMEA Operational
90 days ago
99.95 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
99.4 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
Network Edge - Asia-Pacific Degraded Performance
90 days ago
99.99 % uptime
Today
HK - Hong Kong ? Degraded Performance
90 days ago
99.96 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Degraded Performance
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Customer Portal - Global Services Operational
90 days ago
99.94 % uptime
Today
Portal Operational
90 days ago
99.94 % uptime
Today
Equinix Smart View - Global Services Operational
90 days ago
99.42 % uptime
Today
Portal Operational
90 days ago
99.42 % uptime
Today
Equinix Marketplace - Global Services Operational
90 days ago
99.86 % uptime
Today
Portal Operational
90 days ago
99.86 % uptime
Today
Equinix Connect - Americas Partial Outage
90 days ago
98.85 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Degraded Performance
90 days ago
100.0 % uptime
Today
MI - Miami ? Degraded Performance
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Partial Outage
90 days ago
70.22 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
Equinix Connect - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Connect - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 16, 2024
Resolved - This incident has been resolved.
ssq0hwpvbg5k

Incident Number: INC0036244
[Equinix Fabric - Asia-Pacific (SG, TY)]

Apr 16, 07:45 UTC
Update - The issue has been identified and a fix is being implemented.
ssq0hwpvbg5k

Incident Number: INC0036244
[Equinix Fabric - Asia-Pacific (SG, TY)]

Apr 16, 02:46 UTC
Identified - We are currently investigating this issue.
ssq0hwpvbg5k

Incident Number: INC0036244
[Equinix Fabric - Asia-Pacific (SG, TY)]

Apr 16, 02:29 UTC
Resolved - This incident has been resolved.
7rgw9ylq21g3

Incident Number: INC0036261
[Equinix Internet Access / Equinix Connect - AMER (MT)]

Apr 16, 07:30 UTC
Update - The issue has been identified and a fix is being implemented.
7rgw9ylq21g3

Incident Number: INC0036261
[Equinix Internet Access / Equinix Connect - AMER (MT)]

Apr 16, 05:50 UTC
Identified - We are currently investigating this issue.
7rgw9ylq21g3

Incident Number: INC0036261
[Equinix Internet Access / Equinix Connect - AMER (MT)]

Apr 16, 05:35 UTC
Resolved - This incident has been resolved.
wrj33jrctjn0

Incident Number: INC0036234
[Equinix Fabric - Asia-Pacific (PE, SY); Network Edge - Asia-Pacific (PE, SY)]

Apr 16, 06:59 UTC
Update - The issue has been identified and a fix is being implemented.
wrj33jrctjn0

Incident Number: INC0036234
[Equinix Fabric - Asia-Pacific (PE, SY); Network Edge - Asia-Pacific (PE, SY)]

Apr 16, 01:14 UTC
Identified - We are currently investigating this issue.
wrj33jrctjn0

Incident Number: INC0036234
[Equinix Fabric - Asia-Pacific (PE, SY); Network Edge - Asia-Pacific (PE, SY)]

Apr 16, 00:57 UTC
Resolved - This incident has been resolved.
lqpk61hl494s

Incident Number: INC0036245
[Metro Connect - Asia-Pacific (SG)]

Apr 16, 05:00 UTC
Update - The issue has been identified and a fix is being implemented.
lqpk61hl494s

Incident Number: INC0036245
[Metro Connect - Asia-Pacific (SG)]

Apr 16, 03:32 UTC
Identified - We are currently investigating this issue.
lqpk61hl494s

Incident Number: INC0036245
[Metro Connect - Asia-Pacific (SG)]

Apr 16, 03:16 UTC
Resolved - This incident has been resolved.
2n02yx56t5ld

Incident Number: INC0036131
[Metro Connect - Americas (NY)]

Apr 16, 04:45 UTC
Update - The issue has been identified and a fix is being implemented.
2n02yx56t5ld

Incident Number: INC0036131
[Metro Connect - Americas (NY)]

Apr 15, 00:11 UTC
Identified - We are currently investigating this issue.
2n02yx56t5ld

Incident Number: INC0036131
[Metro Connect - Americas (NY)]

Apr 14, 23:58 UTC
Resolved - This incident has been resolved.
d13rrdsf6ctn

Incident Number: INC0036212
[Equinix Fabric - Americas (LA, MX)]

Apr 16, 04:14 UTC
Update - The issue has been identified and a fix is being implemented.
d13rrdsf6ctn

Incident Number: INC0036212
[Equinix Fabric - Americas (LA, MX)]

Apr 15, 16:32 UTC
Identified - We are currently investigating this issue.
d13rrdsf6ctn

Incident Number: INC0036212
[Equinix Fabric - Americas (LA, MX)]

Apr 15, 16:18 UTC
Resolved - This incident has been resolved.
h9gk60cr5nv5

Incident Number: INC0036215
[Equinix Fabric - Americas (ST)]

Apr 16, 04:14 UTC
Update - The issue has been identified and a fix is being implemented.
h9gk60cr5nv5

Incident Number: INC0036215
[Equinix Fabric - Americas (ST)]

Apr 15, 18:34 UTC
Identified - We are currently investigating this issue.
h9gk60cr5nv5

Incident Number: INC0036215
[Equinix Fabric - Americas (ST)]

Apr 15, 18:21 UTC
Resolved - This incident has been resolved.
70jk3tnsxx9n

Incident Number: INC0036213
[Equinix Fabric - Americas (NY, SP)]

Apr 16, 03:11 UTC
Update - The issue has been identified and a fix is being implemented.
70jk3tnsxx9n

Incident Number: INC0036213
[Equinix Fabric - Americas (NY, SP)]

Apr 15, 16:32 UTC
Identified - We are currently investigating this issue.
70jk3tnsxx9n

Incident Number: INC0036213
[Equinix Fabric - Americas (NY, SP)]

Apr 15, 16:19 UTC
Resolved - This incident has been resolved.
xp7xtmtq5cmj

Incident Number: INC0036216
[Equinix Fabric - Americas (MI, SP)]

Apr 16, 02:55 UTC
Update - The issue has been identified and a fix is being implemented.
xp7xtmtq5cmj

Incident Number: INC0036216
[Equinix Fabric - Americas (MI, SP)]

Apr 15, 18:35 UTC
Identified - We are currently investigating this issue.
xp7xtmtq5cmj

Incident Number: INC0036216
[Equinix Fabric - Americas (MI, SP)]

Apr 15, 18:20 UTC
Resolved - This incident has been resolved.
tzcwl29v3bdq

Incident Number: INC0036222
[Metro Connect - Americas (RJ)]

Apr 16, 00:08 UTC
Update - The issue has been identified and a fix is being implemented.
tzcwl29v3bdq

Incident Number: INC0036222
[Metro Connect - Americas (RJ)]

Apr 15, 20:59 UTC
Identified - We are currently investigating this issue.
tzcwl29v3bdq

Incident Number: INC0036222
[Metro Connect - Americas (RJ)]

Apr 15, 20:44 UTC
Apr 15, 2024
Resolved - This incident has been resolved.
gwjz8q1hzlbn

Incident Number: INC0036206
[Metro Connect - Asia-Pacific (MB)]

Apr 15, 23:24 UTC
Update - The issue has been identified and a fix is being implemented.
gwjz8q1hzlbn

Incident Number: INC0036206
[Metro Connect - Asia-Pacific (MB)]

Apr 15, 14:03 UTC
Identified - We are currently investigating this issue.
gwjz8q1hzlbn

Incident Number: INC0036206
[Metro Connect - Asia-Pacific (MB)]

Apr 15, 13:49 UTC
Resolved - Fiber was restored by Provider after 3rd party cut. All services are operational from 14:15 UTC. Equinix SMC is going to monitor the SPAN for stability. .
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 16:00 UTC
Update - Fiber was restored by Provider after 3rd party cut. All services are operational from 14:15 UTC. Equinix SMC is going to monitor the SPAN for stability. .
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 14:58 UTC
Update - Unidirectional fiber degradation is observed on the dark fiber between ILA and IL2 Metros. Provider is wroking to restore the circuit. .
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 11:09 UTC
Update - Dark fiber link between IL2 and ILA was down. A case was logged to the dark fiber provider to investigate the issue..
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 09:37 UTC
Update - Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 08:33 UTC
Identified - We are currently investigating this issue.
fmk2sm4rr54p

Incident Number: INC0036166
[Metro Connect - EMEA (IL)]

Apr 15, 08:19 UTC
Resolved - This incident has been resolved.
g2xj3d12gr1c

Incident Number: INC0036173
[Equinix Fabric - EMEA (IL, SO)]

Apr 15, 16:00 UTC
Update - The issue has been identified and a fix is being implemented.
g2xj3d12gr1c

Incident Number: INC0036173
[Equinix Fabric - EMEA (IL, SO)]

Apr 15, 10:03 UTC
Identified - We are currently investigating this issue.
g2xj3d12gr1c

Incident Number: INC0036173
[Equinix Fabric - EMEA (IL, SO)]

Apr 15, 09:50 UTC
Resolved - This incident has been resolved.
kfrb9js134vf

Incident Number: INC0036138
[Metro Connect - EMEA (LD, MA)]

Apr 15, 15:20 UTC
Update - The issue has been identified and a fix is being implemented.
kfrb9js134vf

Incident Number: INC0036138
[Metro Connect - EMEA (LD, MA)]

Apr 15, 02:06 UTC
Identified - We are currently investigating this issue.
kfrb9js134vf

Incident Number: INC0036138
[Metro Connect - EMEA (LD, MA)]

Apr 15, 01:53 UTC
Resolved - Faulty hardware component was replaced with success by CSP engineering Team. All services have recovered at 11:36 UTC. Equinix SMC is going to monitor the service for stability. .
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 15, 15:06 UTC
Update - Faulty hardware component was replaced with success by CSP engineering Team. All services have recovered at 11:36 UTC. Equinix SMC is going to monitor the service for stability. .
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 15, 12:42 UTC
Update - Issue was identified on the CSP end as the result of a faulty hardware component. New part was already delivered and CSP is working to replace it. ETR was estimated to 18:00 UTC..
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 15, 10:43 UTC
Update - Please be advised we are working with our CSP to resolve this issue. No ETR at this time..
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 14, 21:05 UTC
Update - Current Service Impact: Loss of service for nonreduntant connections.

Latest Update: Equinix is observing an outage on one of our circuits with CSP infrastructure.

Next Action: The issue will be investigated locally and together with CSP support..
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 14, 12:19 UTC
Update - The issue has been identified and a fix is being implemented.
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 14, 11:56 UTC
Identified - We are currently investigating this issue.
k29dw0zzrjcg

Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]

Apr 14, 11:45 UTC
Resolved - This incident has been resolved.
Apr 15, 13:30 UTC
Investigating - Network Edge services on the Fabric Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:52 UTC
Resolved - This incident has been resolved.
Apr 15, 13:30 UTC
Investigating - Equinix Fabric services on the Fabric Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:53 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 15, 13:30 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:51 UTC
Resolved - This incident has been resolved.
Apr 15, 13:30 UTC
Investigating - Equinix Internet Exchange® services on the IX Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:51 UTC
Resolved - This incident has been resolved.
Apr 15, 13:30 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:59 UTC
Resolved - This incident has been resolved.
Apr 15, 13:29 UTC
Investigating - Services on the Equinix Customer Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:52 UTC
Resolved - This incident has been resolved.
Apr 15, 13:29 UTC
Investigating - Equinix Marketplace services on the Marketplace Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:51 UTC
Resolved - This incident has been resolved.
Apr 15, 12:58 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:50 UTC
Resolved - This incident has been resolved.
Apr 15, 12:56 UTC
Investigating - Equinix Fabric API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:51 UTC
Resolved - This incident has been resolved.
Apr 15, 12:56 UTC
Investigating - Network Edge API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 15, 12:50 UTC
Resolved - Affected circuits recovered at 07:09hrs UTC after Equinix engineer replaced the faulty module. Equinix SMC will monitor the module stability..
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 15, 11:30 UTC
Update - Affected circuits recovered at 07:09hrs UTC after Equinix engineer replaced the faulty module. Equinix SMC will monitor the module stability..
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 15, 07:29 UTC
Update - Equinix engineer tried to reseat the module but the issue still persists. We are currently arranging for a spare module to be transported to proceed with module replacement. No ETR can be provided at this moment..
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 15, 05:38 UTC
Update - Please be advised we are experiencing a hardware failure and a replacement RMA is in route no ETR at this time..
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 15, 00:24 UTC
Update - One of the FPCs of Metro Connect device is degraded.
Customers on the affected device experience service interruption. Equinix engineers are investigating the issue..
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 14, 21:42 UTC
Identified - We are currently investigating this issue.
s6rfjg2xjwxj

Incident Number: INC0036125
[Equinix Internet Access / Equinix Connect - EMEA (ZW)]

Apr 14, 21:30 UTC
Resolved - Dark fiber link between LA4 and LA7 IBX flapped and recovered within a minute.
There is no impact to Dual Diverse Metro Connect circuit due to redundancy. Equinix engineers are investigating issue..
wxty9vbsdscw

Incident Number: INC0035779
[Metro Connect - Americas (LA)]

Apr 15, 04:56 UTC
Update - Dark fiber link between LA4 and LA7 IBX flapped and recovered within a minute.
There is no impact to Dual Diverse Metro Connect circuit due to redundancy. Equinix engineers are investigating issue..
wxty9vbsdscw

Incident Number: INC0035779
[Metro Connect - Americas (LA)]

Apr 11, 08:01 UTC
Identified - We are currently investigating this issue.
wxty9vbsdscw

Incident Number: INC0035779
[Metro Connect - Americas (LA)]

Apr 11, 07:48 UTC
Resolved - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA flapped and recovered within a minute. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
cqjb6j6yjhrd

Incident Number: INC0036096
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Apr 15, 04:18 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA flapped and recovered within a minute. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
cqjb6j6yjhrd

Incident Number: INC0036096
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Apr 14, 07:28 UTC
Identified - We are currently investigating this issue.
cqjb6j6yjhrd

Incident Number: INC0036096
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Apr 14, 07:17 UTC
Resolved - This incident has been resolved.
1nn2vyp0ntvr

Incident Number: INC0036119
[Equinix Fabric - Americas (DA, MX)]

Apr 15, 02:38 UTC
Update - The issue has been identified and a fix is being implemented.
1nn2vyp0ntvr

Incident Number: INC0036119
[Equinix Fabric - Americas (DA, MX)]

Apr 14, 18:45 UTC
Identified - We are currently investigating this issue.
1nn2vyp0ntvr

Incident Number: INC0036119
[Equinix Fabric - Americas (DA, MX)]

Apr 14, 18:34 UTC
Resolved - This incident has been resolved.
65hsz88j7dj8

Incident Number: INC0036122
[Metro Connect - Asia-Pacific (MB)]

Apr 15, 01:34 UTC
Update - The issue has been identified and a fix is being implemented.
65hsz88j7dj8

Incident Number: INC0036122
[Metro Connect - Asia-Pacific (MB)]

Apr 14, 20:18 UTC
Identified - We are currently investigating this issue.
65hsz88j7dj8

Incident Number: INC0036122
[Metro Connect - Asia-Pacific (MB)]

Apr 14, 20:06 UTC
Apr 14, 2024
Resolved - Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
8s92pkp9rrgc

Incident Number: INC0036077
[Equinix Fabric - Asia-Pacific (MB); Metro Connect - Asia-Pacific (MB)]

Apr 14, 10:33 UTC
Update - Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
8s92pkp9rrgc

Incident Number: INC0036077
[Equinix Fabric - Asia-Pacific (MB); Metro Connect - Asia-Pacific (MB)]

Apr 13, 15:24 UTC
Identified - We are currently investigating this issue.
8s92pkp9rrgc

Incident Number: INC0036077
[Equinix Fabric - Asia-Pacific (MB); Metro Connect - Asia-Pacific (MB)]

Apr 13, 15:12 UTC
Resolved - This incident has been resolved.
084455bfnnzx

Incident Number: INC0036051
[Metro Connect - Asia-Pacific (MB)]

Apr 14, 04:08 UTC
Update - The issue has been identified and a fix is being implemented.
084455bfnnzx

Incident Number: INC0036051
[Metro Connect - Asia-Pacific (MB)]

Apr 13, 08:04 UTC
Identified - We are currently investigating this issue.
084455bfnnzx

Incident Number: INC0036051
[Metro Connect - Asia-Pacific (MB)]

Apr 13, 07:51 UTC
Resolved - This incident has been resolved.
r026dkncm739

Incident Number: INC0036046
[Equinix Fabric - Americas (DA, DE); Network Edge - Americas (DA)]

Apr 14, 04:08 UTC
Update - The issue has been identified and a fix is being implemented.
r026dkncm739

Incident Number: INC0036046
[Equinix Fabric - Americas (DA, DE); Network Edge - Americas (DA)]

Apr 13, 06:36 UTC
Identified - We are currently investigating this issue.
r026dkncm739

Incident Number: INC0036046
[Equinix Fabric - Americas (DA, DE); Network Edge - Americas (DA)]

Apr 13, 06:24 UTC
Resolved - Equinix SMC reported an issue with Metro Connect.

Impact: There is brief service interruption experienced due to failover design.

Latest Update: Equinix engineers are investigating the issue..
vq4w3n3c0svv

Incident Number: INC0036049
[Metro Connect - Asia-Pacific (MB)]

Apr 14, 04:07 UTC
Update - Equinix SMC reported an issue with Metro Connect.

Impact: There is brief service interruption experienced due to failover design.

Latest Update: Equinix engineers are investigating the issue..
vq4w3n3c0svv

Incident Number: INC0036049
[Metro Connect - Asia-Pacific (MB)]

Apr 13, 07:38 UTC
Identified - We are currently investigating this issue.
vq4w3n3c0svv

Incident Number: INC0036049
[Metro Connect - Asia-Pacific (MB)]

Apr 13, 07:25 UTC
Resolved - This incident has been resolved.
t6cv19h191h9

Incident Number: INC0036047
[Equinix Fabric - Americas (CH)]

Apr 14, 03:56 UTC
Update - The issue has been identified and a fix is being implemented.
t6cv19h191h9

Incident Number: INC0036047
[Equinix Fabric - Americas (CH)]

Apr 13, 07:13 UTC
Identified - We are currently investigating this issue.
t6cv19h191h9

Incident Number: INC0036047
[Equinix Fabric - Americas (CH)]

Apr 13, 07:00 UTC
Resolved - Dark fiber link between GV1 and MB2went down

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.


.
m2yk93c8klqx

Incident Number: INC0035855
[Equinix Fabric - Asia-Pacific (MB) & EMEA (GV)]

Apr 14, 03:32 UTC
Update - Dark fiber link between GV1 and MB2went down

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.


.
m2yk93c8klqx

Incident Number: INC0035855
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB)]

Apr 11, 18:12 UTC
Identified - We are currently investigating this issue.
m2yk93c8klqx

Incident Number: INC0035855
[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB)]

Apr 11, 18:02 UTC
Apr 13, 2024
Resolved - This incident has been resolved.
v0m7p0glnq2m

Incident Number: INC0036064
[Equinix Fabric - Americas (CH, NY)]

Apr 13, 13:34 UTC
Update - The issue has been identified and a fix is being implemented.
v0m7p0glnq2m

Incident Number: INC0036064
[Equinix Fabric - Americas (CH, NY)]

Apr 13, 12:52 UTC
Identified - We are currently investigating this issue.
v0m7p0glnq2m

Incident Number: INC0036064
[Equinix Fabric - Americas (CH, NY)]

Apr 13, 12:40 UTC
Resolved - This incident has been resolved.
flz9ssq7y8hn

Incident Number: INC0036069
[Equinix Fabric - Americas (CH, NY)]

Apr 13, 13:34 UTC
Identified - We are currently investigating this issue.
flz9ssq7y8hn

Incident Number: INC0036069
[Equinix Fabric - Americas (CH, NY)]

Apr 13, 13:16 UTC
Resolved - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA flapped.

No impact to your service as traffic automatically rerouted to alternate link.

The issue was reported to provider for investigation..
wb2ct19y9zw8

Incident Number: INC0036040
[Equinix Fabric - Asia-Pacific (MB) & EMEA (ML); Network Edge - EMEA (ML)]

Apr 13, 12:00 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA flapped.

No impact to your service as traffic automatically rerouted to alternate link.

The issue was reported to provider for investigation..
wb2ct19y9zw8

Incident Number: INC0036040
[Network Edge - EMEA (ML); Equinix Fabric - Asia-Pacific (MB) & EMEA (ML)]

Apr 13, 05:01 UTC
Update - The issue has been identified and a fix is being implemented.
wb2ct19y9zw8

Incident Number: INC0036040
[Equinix Fabric - Asia-Pacific (MB) & EMEA (ML); Network Edge - EMEA (ML)]

Apr 13, 04:49 UTC
Identified - We are currently investigating this issue.
wb2ct19y9zw8

Incident Number: INC0036040
[Equinix Fabric - EMEA (ML) & Asia-Pacific (MB); Network Edge - EMEA (ML)]

Apr 13, 04:37 UTC
Resolved - Equinix SMC monitored that one of Equinix Fabric backbone links between EMEA and AMER was flapping and has recovered on 13 April at 03:10 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]

Apr 13, 09:26 UTC
Update - Equinix SMC monitored that one of Equinix Fabric backbone links between EMEA and AMER was flapping and has recovered on 13 April at 03:10 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]

Apr 13, 04:14 UTC
Update - The issue has been identified and a fix is being implemented.
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]

Apr 13, 04:02 UTC
Identified - We are currently investigating this issue.
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]

Apr 13, 03:50 UTC
Resolved - This incident has been resolved.
4k87hcld2rlf

Incident Number: INC0036037
[Equinix Fabric - EMEA (MD, PA); Equinix Internet Access / Equinix Connect - EMEA (MD, PA)]

Apr 13, 09:14 UTC
Update - The issue has been identified and a fix is being implemented.
4k87hcld2rlf

Incident Number: INC0036037
[Equinix Fabric - EMEA (MD, PA); Equinix Internet Access / Equinix Connect - EMEA (MD, PA)]

Apr 13, 03:27 UTC
Identified - We are currently investigating this issue.
4k87hcld2rlf

Incident Number: INC0036037
[Equinix Fabric - EMEA (MD, PA); Equinix Internet Access / Equinix Connect - EMEA (MD, PA)]

Apr 13, 03:14 UTC
Resolved - This incident has been resolved.
z3zj5xw113wd

Incident Number: INC0035956
[Equinix Fabric - EMEA (MU, SO)]

Apr 13, 08:37 UTC
Update - The issue has been identified and a fix is being implemented.
z3zj5xw113wd

Incident Number: INC0035956
[Equinix Fabric - EMEA (MU, SO)]

Apr 12, 10:31 UTC
Identified - We are currently investigating this issue.
z3zj5xw113wd

Incident Number: INC0035956
[Equinix Fabric - EMEA (MU, SO)]

Apr 12, 10:20 UTC
Resolved - This incident has been resolved.
r56lh05d2nwx

Incident Number: INC0035953
[Equinix Fabric - EMEA (HH, SO)]

Apr 13, 08:37 UTC
Update - The issue has been identified and a fix is being implemented.
r56lh05d2nwx

Incident Number: INC0035953
[Equinix Fabric - EMEA (HH, SO)]

Apr 12, 10:20 UTC
Identified - We are currently investigating this issue.
r56lh05d2nwx

Incident Number: INC0035953
[Equinix Fabric - EMEA (HH, SO)]

Apr 12, 10:08 UTC
Resolved - This incident has been resolved.
Apr 13, 05:46 UTC
Investigating - Equinix Internet Exchange® services on the IX Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - This incident has been resolved.
Apr 13, 05:46 UTC
Investigating - Equinix Fabric services on the Fabric Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - This incident has been resolved.
Apr 13, 05:46 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - This incident has been resolved.
Apr 13, 05:46 UTC
Investigating - Services on the Equinix Customer Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - This incident has been resolved.
Apr 13, 05:45 UTC
Investigating - Equinix Marketplace services on the Marketplace Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:36 UTC
Resolved - This incident has been resolved.
Apr 13, 05:45 UTC
Investigating - Network Edge services on the Fabric Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 13, 05:45 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 05:37 UTC
Resolved - Current Service Impact: None.
Latest Update: Equinix experienced an instability on one of inter-region circuits between APAC and EMEA regions. The traffic was re-routed to alternate links, however due to re-routing you may have experienced a short disturabnce on some of your connections, depending on your internal BGP/BFD/other settings.
Next Action: The issue will be verified with the circuit provider to confirm if any futher instabilities may occur. .
0yr12pb23f6r

Incident Number: INC0035969
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG)]

Apr 13, 04:08 UTC
Update - Current Service Impact: None.
Latest Update: Equinix experienced an instability on one of inter-region circuits between APAC and EMEA regions. The traffic was re-routed to alternate links, however due to re-routing you may have experienced a short disturabnce on some of your connections, depending on your internal BGP/BFD/other settings.
Next Action: The issue will be verified with the circuit provider to confirm if any futher instabilities may occur. .
0yr12pb23f6r

Incident Number: INC0035969
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG)]

Apr 12, 12:48 UTC
Identified - We are currently investigating this issue.
0yr12pb23f6r

Incident Number: INC0035969
[Equinix Fabric - EMEA (ML) & Asia-Pacific (SG)]

Apr 12, 12:36 UTC
Resolved - This incident has been resolved.
Apr 13, 03:57 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 03:44 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 13, 03:54 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 03:47 UTC
Resolved - This incident has been resolved.
Apr 13, 03:43 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 03:40 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 13, 03:43 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 03:41 UTC
Resolved - This incident has been resolved.
hhld00477ppp

Incident Number: INC0035989
[Equinix Fabric - Americas (SP, ST)]

Apr 13, 03:21 UTC
Update - The issue has been identified and a fix is being implemented.
hhld00477ppp

Incident Number: INC0035989
[Equinix Fabric - Americas (SP, ST)]

Apr 12, 16:39 UTC
Identified - We are currently investigating this issue.
hhld00477ppp

Incident Number: INC0035989
[Equinix Fabric - Americas (SP, ST)]

Apr 12, 16:27 UTC
Resolved - This incident has been resolved.
4znv6jc27h3t

Incident Number: INC0035990
[Equinix Fabric - Americas (ST)]

Apr 13, 03:21 UTC
Update - The issue has been identified and a fix is being implemented.
4znv6jc27h3t

Incident Number: INC0035990
[Equinix Fabric - Americas (ST)]

Apr 12, 16:51 UTC
Identified - We are currently investigating this issue.
4znv6jc27h3t

Incident Number: INC0035990
[Equinix Fabric - Americas (ST)]

Apr 12, 16:40 UTC
Resolved - This incident has been resolved.
Apr 13, 03:06 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 03:03 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 13, 02:52 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:47 UTC
Resolved - The issue impacting Equinix Precision Time™ services on the Precision Time portal has been resolved.
Apr 13, 02:42 UTC
Investigating - Equinix Precision Time™ services on the Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:22 UTC
Resolved - This incident has been resolved.
Apr 13, 02:41 UTC
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:21 UTC
Resolved - This incident has been resolved.
Apr 13, 02:41 UTC
Investigating - Services on the Equinix Customer Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:35 UTC
Resolved - This incident has been resolved.
Apr 13, 02:40 UTC
Investigating - Equinix Internet Exchange® services on the IX Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:35 UTC
Resolved - This incident has been resolved.
Apr 13, 02:40 UTC
Investigating - Equinix Marketplace services on the Marketplace Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:34 UTC
Resolved - This incident has been resolved.
Apr 13, 02:40 UTC
Investigating - Equinix Fabric API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:35 UTC
Resolved - This incident has been resolved.
Apr 13, 02:40 UTC
Investigating - Network Edge API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:34 UTC
Resolved - This incident has been resolved.
Apr 13, 02:29 UTC
Investigating - Services on the Equinix Customer Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:21 UTC
Resolved - This incident has been resolved.
Apr 13, 02:29 UTC
Investigating - Equinix Fabric API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:22 UTC
Resolved - This incident has been resolved.
Apr 13, 02:28 UTC
Investigating - Equinix Internet Exchange® services on the IX Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:23 UTC
Resolved - This incident has been resolved.
Apr 13, 02:28 UTC
Investigating - Equinix Marketplace services on the Marketplace Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:22 UTC
Resolved - This incident has been resolved.
Apr 13, 02:28 UTC
Investigating - Network Edge API services are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 02:22 UTC
Resolved - This incident has been resolved.
Apr 13, 01:23 UTC
Investigating - Network Edge services on the Fabric Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Apr 13, 01:08 UTC
Apr 12, 2024
Resolved - This incident has been resolved.
jp609k85z2kz

Incident Number: INC0035917
[Equinix Fabric - Americas (AT, DA)]

Apr 12, 23:59 UTC
Update - The issue has been identified and a fix is being implemented.
jp609k85z2kz

Incident Number: INC0035917
[Equinix Fabric - Americas (AT, DA)]

Apr 12, 04:24 UTC
Identified - We are currently investigating this issue.
jp609k85z2kz

Incident Number: INC0035917
[Equinix Fabric - Americas (AT, DA)]

Apr 12, 04:13 UTC
Resolved - This incident has been resolved.
m0rgl4bq7szh

Incident Number: INC0034131
[Equinix Fabric - Americas (CH, DC)]

Apr 12, 22:33 UTC
Update - The issue has been identified and a fix is being implemented.
m0rgl4bq7szh

Incident Number: INC0034131
[Equinix Fabric - Americas (CH)]

Mar 29, 15:21 UTC
Identified - We are currently investigating this issue.
m0rgl4bq7szh

Incident Number: INC0034131
[Equinix Fabric - Americas (CH)]

Mar 29, 15:01 UTC
Resolved - This incident has been resolved.
1mpx79mt0c4p

Incident Number: INC0035834
[Equinix Fabric - EMEA (HH, SO)]

Apr 12, 11:35 UTC
Update - The issue has been identified and a fix is being implemented.
1mpx79mt0c4p

Incident Number: INC0035834
[Equinix Fabric - EMEA (HH, SO)]

Apr 11, 15:26 UTC
Identified - We are currently investigating this issue.
1mpx79mt0c4p

Incident Number: INC0035834
[Equinix Fabric - EMEA (HH, SO)]

Apr 11, 15:15 UTC
Resolved - This incident has been resolved.
fxp7tdhhcqg0

Incident Number: INC0035861
[Equinix Fabric - EMEA (AM, MA)]

Apr 12, 11:23 UTC
Update - The issue has been identified and a fix is being implemented.
fxp7tdhhcqg0

Incident Number: INC0035861
[Equinix Fabric - EMEA (AM, MA)]

Apr 11, 19:34 UTC
Identified - We are currently investigating this issue.
fxp7tdhhcqg0

Incident Number: INC0035861
[Equinix Fabric - EMEA (AM, MA)]

Apr 11, 19:23 UTC
Resolved - This incident has been resolved.
h66j2ythxlx5

Incident Number: INC0035920
[Equinix Fabric - Americas (DC)]

Apr 12, 09:52 UTC
Update - The issue has been identified and a fix is being implemented.
h66j2ythxlx5

Incident Number: INC0035920
[Equinix Fabric - Americas (DC)]

Apr 12, 04:59 UTC
Identified - We are currently investigating this issue.
h66j2ythxlx5

Incident Number: INC0035920
[Equinix Fabric - Americas (DC)]

Apr 12, 04:47 UTC
Resolved - This incident has been resolved.
832bhbsfxplx

Incident Number: INC0035918
[Equinix Fabric - Americas (DA, MX)]

Apr 12, 09:41 UTC
Update - The issue has been identified and a fix is being implemented.
832bhbsfxplx

Incident Number: INC0035918
[Equinix Fabric - Americas (DA, MX)]

Apr 12, 04:25 UTC
Identified - We are currently investigating this issue.
832bhbsfxplx

Incident Number: INC0035918
[Equinix Fabric - Americas (DA, MX)]

Apr 12, 04:13 UTC
Resolved - This incident has been resolved.
lqbxp3y8d2hm

Incident Number: INC0035916
[Metro Connect - Asia-Pacific (MB)]

Apr 12, 07:59 UTC
Update - The issue has been identified and a fix is being implemented.
lqbxp3y8d2hm

Incident Number: INC0035916
[Metro Connect - Asia-Pacific (MB)]

Apr 12, 04:02 UTC
Identified - We are currently investigating this issue.
lqbxp3y8d2hm

Incident Number: INC0035916
[Metro Connect - Asia-Pacific (MB)]

Apr 12, 03:51 UTC
Apr 11, 2024
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.