Link Failure (Equinix Fabric, Network Edge)

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Incident Report for Equinix

Resolved

Equinix SMC identified a link failure between Santiago and São Paulo. We have notified the provider about the issue..

Incident Number: INC0020607

[Equinix Fabric - Americas (SP, ST); Network Edge - Americas (SP)]

Posted Nov 24, 2023 - 05:09 UTC

Update

Equinix SMC identified a link failure between Santiago and São Paulo. We have notified the provider about the issue..

Incident Number: INC0020607

[Network Edge - Americas (SP); Equinix Fabric - Americas (SP, ST)]

Posted Nov 20, 2023 - 19:52 UTC

Update

Equinix SMC identified a link failure between Santiago and São Paulo. We have notified the provider about the issue..

Incident Number: INC0020607

[Equinix Fabric - Americas (SP, ST); Network Edge - Americas (SP)]

Posted Nov 20, 2023 - 16:57 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0020607

[Equinix Fabric - Americas (SP, ST); Network Edge - Americas (SP)]

Posted Nov 20, 2023 - 16:43 UTC

This incident affected: Network Edge - Americas (SP - Sao Paulo) and Equinix Fabric - Americas (SP - Sao Paulo, ST - Santiago).