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SmartView Portal Availability
Investigating - IBX SmartView services on the SmartView Portal are currently experiencing intermittent issues. We are investigating and will advise once the issue has been resolved.
Jan 26, 2024 - 09:28 UTC
Uptime over the past 90 days. View historical uptime.
Equinix Internet Access / Equinix Connect - Global Services Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access / Equinix Connect - AMER Operational
90 days ago
99.41 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
99.97 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
99.96 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
88.29 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
99.92 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST - Santiago ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
96.57 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access / Equinix Connect - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
AD - Abu Dhabi ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access / Equinix Connect - APAC Operational
90 days ago
99.97 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
99.72 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - Americas Operational
90 days ago
100.0 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Internet Access - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - Global Services Operational
90 days ago
99.95 % uptime
Today
Portal ? Operational
90 days ago
99.92 % uptime
Today
Fabric API Operational
90 days ago
99.97 % uptime
Today
Equinix Fabric - Americas Operational
90 days ago
99.47 % uptime
Today
AT - Atlanta ? Operational
90 days ago
98.35 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
99.9 % uptime
Today
CL - Calgary ? Operational
90 days ago
99.59 % uptime
Today
CU - Culpeper ? Operational
90 days ago
99.79 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
90.7 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
ED ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
LM - Lima ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MO - Monterrey ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
99.5 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
99.92 % uptime
Today
SJ - St.John ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST - Santiago ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
95.65 % uptime
Today
TA ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
99.63 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
XX ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - EMEA Operational
90 days ago
99.96 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BL - Brussels ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
99.9 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
99.9 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
99.9 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
99.32 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Fabric - Asia-Pacific Operational
90 days ago
99.92 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
99.72 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
99.65 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
99.71 % uptime
Today
XX ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - Global Services Operational
90 days ago
99.73 % uptime
Today
API ? Operational
90 days ago
99.73 % uptime
Today
Portal ? Operational
90 days ago
99.73 % uptime
Today
Device Provisioning ? Operational
Network ? Operational
Website ? Operational
Equinix Metal - Americas Operational
90 days ago
100.0 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DT - Detroit ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KC - Kansas City ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PI - Pittsburgh ? Operational
90 days ago
100.0 % uptime
Today
PX - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
Equinix Metal - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - Global Services Operational
90 days ago
99.95 % uptime
Today
Portal ? Operational
90 days ago
99.95 % uptime
Today
Equinix Precision Time - Americas Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - EMEA Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
Equinix Precision Time - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - Global Services Operational
90 days ago
99.59 % uptime
Today
Portal ? Operational
90 days ago
99.59 % uptime
Today
Internet Exchange - Americas Operational
90 days ago
99.37 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
99.92 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
99.6 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
91.4 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
99.92 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
96.57 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - EMEA Operational
90 days ago
99.99 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
JE - Jeddah ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
99.99 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MC - Muscat ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Internet Exchange - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - Americas Operational
90 days ago
99.28 % uptime
Today
AT - Atlanta ? Operational
90 days ago
98.35 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
99.79 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
99.78 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
93.03 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
99.92 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
99.91 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
94.17 % uptime
Today
TR - Toronto ? Operational
90 days ago
99.35 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - EMEA Operational
90 days ago
99.95 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BL - Brussels ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
98.99 % uptime
Today
LD - London ? Operational
90 days ago
99.99 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Metro Connect - Asia-Pacific Operational
90 days ago
99.88 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
99.08 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
99.73 % uptime
Today
Network Edge - Global Services Operational
90 days ago
99.94 % uptime
Today
Portal ? Operational
90 days ago
99.89 % uptime
Today
Network Edge API Operational
90 days ago
99.98 % uptime
Today
Network Edge - Americas Operational
90 days ago
99.98 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
ED ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
LM - Lima ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MO - Monterrey ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
99.5 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SJ - St.John ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TA ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
Network Edge - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
Network Edge - Asia-Pacific Operational
90 days ago
99.95 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
99.65 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
99.98 % uptime
Today
Equinix Customer Portal - Global Services Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
Equinix Smart View - Global Services Operational
90 days ago
99.85 % uptime
Today
Portal Operational
90 days ago
99.85 % uptime
Today
Equinix Marketplace - Global Services Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.99 % uptime
Today
Equinix Connect - Americas Operational
90 days ago
100.0 % uptime
Today
AT - Atlanta ? Operational
90 days ago
100.0 % uptime
Today
BG - Bogota ? Operational
90 days ago
100.0 % uptime
Today
BO - Boston ? Operational
90 days ago
100.0 % uptime
Today
CH - Chicago ? Operational
90 days ago
100.0 % uptime
Today
CL - Calgary ? Operational
90 days ago
100.0 % uptime
Today
CU - Culpeper ? Operational
90 days ago
100.0 % uptime
Today
DA - Dallas ? Operational
90 days ago
100.0 % uptime
Today
DC - Washington D.C. ? Operational
90 days ago
100.0 % uptime
Today
DE - Denver ? Operational
90 days ago
100.0 % uptime
Today
HO - Houston ? Operational
90 days ago
100.0 % uptime
Today
KA - Kamloops ? Operational
90 days ago
100.0 % uptime
Today
LA - Los Angeles ? Operational
90 days ago
100.0 % uptime
Today
MI - Miami ? Operational
90 days ago
100.0 % uptime
Today
MT - Montreal ? Operational
90 days ago
100.0 % uptime
Today
MX - Mexico City ? Operational
90 days ago
100.0 % uptime
Today
NY - New York ? Operational
90 days ago
100.0 % uptime
Today
PH - Philadelphia ? Operational
90 days ago
100.0 % uptime
Today
RJ - Rio de Janeiro ? Operational
90 days ago
100.0 % uptime
Today
SE - Seattle ? Operational
90 days ago
100.0 % uptime
Today
SP - Sao Paulo ? Operational
90 days ago
100.0 % uptime
Today
ST ? Operational
90 days ago
100.0 % uptime
Today
SV - Silicon Valley ? Operational
90 days ago
100.0 % uptime
Today
TR - Toronto ? Operational
90 days ago
100.0 % uptime
Today
VA - Vancouver ? Operational
90 days ago
100.0 % uptime
Today
WI - Winnipeg ? Operational
90 days ago
100.0 % uptime
Today
OT - Ottawa ? Operational
90 days ago
100.0 % uptime
Today
Equinix Connect - EMEA Operational
90 days ago
100.0 % uptime
Today
AM - Amsterdam ? Operational
90 days ago
100.0 % uptime
Today
BA - Barcelona ? Operational
90 days ago
100.0 % uptime
Today
BX - Bordeaux ? Operational
90 days ago
100.0 % uptime
Today
DB - Dublin ? Operational
90 days ago
100.0 % uptime
Today
DU - Dusseldorf ? Operational
90 days ago
100.0 % uptime
Today
DX - Dubai ? Operational
90 days ago
100.0 % uptime
Today
EN - Enschede ? Operational
90 days ago
100.0 % uptime
Today
FR - Frankfurt ? Operational
90 days ago
100.0 % uptime
Today
GV - Geneva ? Operational
90 days ago
100.0 % uptime
Today
HE - Helsinki ? Operational
90 days ago
100.0 % uptime
Today
HH - Hamburg ? Operational
90 days ago
100.0 % uptime
Today
IL - Istanbul ? Operational
90 days ago
100.0 % uptime
Today
LD - London ? Operational
90 days ago
100.0 % uptime
Today
LS - Lisbon ? Operational
90 days ago
100.0 % uptime
Today
MA - Manchester ? Operational
90 days ago
100.0 % uptime
Today
MD - Madrid ? Operational
90 days ago
100.0 % uptime
Today
ML - Milan ? Operational
90 days ago
100.0 % uptime
Today
MU - Munich ? Operational
90 days ago
100.0 % uptime
Today
PA - Paris ? Operational
90 days ago
100.0 % uptime
Today
SA - Seville ? Operational
90 days ago
100.0 % uptime
Today
SK - Stockholm ? Operational
90 days ago
100.0 % uptime
Today
SO - Sofia ? Operational
90 days ago
100.0 % uptime
Today
WA - Warsaw ? Operational
90 days ago
100.0 % uptime
Today
ZH - Zurich ? Operational
90 days ago
100.0 % uptime
Today
ZW - Zwolle ? Operational
90 days ago
100.0 % uptime
Today
Equinix Connect - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
CA - Canberra ? Operational
90 days ago
100.0 % uptime
Today
HK - Hong Kong ? Operational
90 days ago
100.0 % uptime
Today
MB - Mumbai ? Operational
90 days ago
100.0 % uptime
Today
ME - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
OS - Osaka ? Operational
90 days ago
100.0 % uptime
Today
PE - Perth ? Operational
90 days ago
100.0 % uptime
Today
SG - Singapore ? Operational
90 days ago
100.0 % uptime
Today
SH - Shanghai ? Operational
90 days ago
100.0 % uptime
Today
SL - Seoul ? Operational
90 days ago
100.0 % uptime
Today
SY - Sydney ? Operational
90 days ago
100.0 % uptime
Today
TY - Tokyo ? Operational
90 days ago
100.0 % uptime
Today
Equinix Core Services - Global Services Operational
90 days ago
99.91 % uptime
Today
Identity and Access Management Operational
90 days ago
99.75 % uptime
Today
Case Management Operational
90 days ago
100.0 % uptime
Today
Dev Settings Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 25, 2024

No incidents reported today.

Oct 24, 2024
Site Infrastructure Maintenance - Toronto (Equinix Metal)
Completed - The scheduled maintenance has been completed.
[Equinix Metal - Americas (TR) & Global Services (Device Provisioning)]
Oct 24, 20:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - Americas (TR) & Global Services (Device Provisioning)]
Oct 24, 16:43 UTC
Oct 23, 2024
Provider Issue (Internet Exchange, Metro Connect, Equinix Fabric, Equinix Internet Access / Equinix Connect)
Resolved - Our provider has notified us that splicing work on the North end is almost finished. On the South end, the first 144 fibers have been successfully spliced. As the splicing continues, you will start to see services being restored. Please note that no Estimated Time to Restoration (ETTR) has been provided..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]
Oct 23, 19:22 UTC
Update - Our provider has notified us that splicing work on the North end is almost finished. On the South end, the first 144 fibers have been successfully spliced. As the splicing continues, you will start to see services being restored. Please note that no Estimated Time to Restoration (ETTR) has been provided..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]
Oct 23, 12:42 UTC
Update - The process of re-splicing the affected 432 circuits is currently in progress. At this time, an estimated time of restoration (ETR) has not been determined due to the extensive nature of the damage..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]
Oct 23, 09:23 UTC
Update - Pacific Gas and Electric Company (PG&E) has successfully concluded the process of extracting the remaining 432 circuits from the impaired conduit. Additionally, the fiber contractors are currently engaged in preparing the cables for the subsequent re-splicing procedure..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 23, 06:34 UTC
Update - Pacific Gas and Electric Company (PG&E) has successfully concluded the planning phase and is currently engaged in the execution of preparatory measures for the rerouting of 432 circuits from the impaired conduit. However, it is important to note that PG&E is presently unable to provide an estimated time of restoration (ETR) due to the significant extent of the damage..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 23, 02:28 UTC
Update - The Electrical crew and inspector have arrived on site. Cable will be arriving on site shortly. Work will be able to commence fairly soon. No ETR on repairs yet, as they will need to pull the fiber along the route. We will provide additional details as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]
Oct 23, 00:10 UTC
Update - Please be informed the Inspector and Electrical crews are expected on site at about 1600 PDT. Our provider is prepositioning the cable for the Electircal crew ahead of their arrival..
7r6j5lfq16cj

Incident Number: INC0062303
[Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV)]
Oct 22, 22:37 UTC
Update - Please be informed the utility provider has approved the installation request and qualified electrical workers and a PGE inspector have been confirmed.
The splicing on the 864-count fiber has been completed, but approvals for the reroute on the 432-count fiber cable are still in progress.
Updates will be provided as more information becomes available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 19:49 UTC
Update - The provider at our location is currently working on finding an alternative route for the 144-count fiber cable.
This process involves obtaining permits, undergoing inspections, and receiving approval from both the city and the utility provider.
Unfortunately, they cannot utilize the existing conduit due to the significant damage it sustained during the fire.
As a result, they had to face considerable challenges in placing the larger 864 cable through the ducting.
Updates will be provided as soon as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 17:14 UTC
Update - The restoration effort is making progress with overnight repairs. The provider has successfully completed the splicing on the 864-count fiber cable and has started the re-route activity for the 432-count cable. .
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]
Oct 22, 14:41 UTC
Update - Our provider has completed the splicing of the first 288 fibers on the 864 fibers to be replaced. We will keep you informed with ongoing updates..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 11:52 UTC
Update - Provider's latest update is the splicing continues the 864 however they encountered another issue on-site and they have to proceed with Plan B which is to reroute to PGE duct around the bridge. The provider sent the request to PGE around 530pm PST today but won't get an answer until tomorrow morning at the earliest. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 08:01 UTC
Update - Provider's latest update is splicing has started and ETR is 22 Oct 2024 noon PDT..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 05:43 UTC
Update - The provider is working hard to pull the 432ct cable under the bridge. Pulling the cable is hard and slow, the provider's crew is pulling hrough a vertical 6 feet diameter steel pipe with 90 degree angle to box then 160 ft. long steel pipe with tight space and this is repeated at the other end. There is no ETR at the moment. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 03:39 UTC
Update - The provider has the 864 placed at both MHs (South & North) and ready for splicing. South end has been prepped and is ready for splicing. The 432 is placed at the South MH and reaches the South box under the bridge. The provider's crew is pulling the cable through the bridge pipe..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 02:38 UTC
Update - Our provider is making efforts to relocate both cables towards a northern route on the bridge. If successful, they will be able to prepare the cables for splicing and carry out the necessary repairs..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 22, 01:06 UTC
Update - The crews will be done prepping the 832ct cable shortly. After this, they will begin splicing shortly after. We will advise once splicing has commenced. .
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 23:18 UTC
Update - Our onsite provider is still preparing the 832-count cable for splicing. We will advise once splicing is underway,..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 22:02 UTC
Update - Our onsite provider is still preparing the 832-count cable for splicing. We will advise once splicing is underway,..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 20:14 UTC
Update - Please be informed our provider is still working to complete the cable pull already in progress. While this is underway, splicers have audited one splice enclosure and are currently preparing the other to accept the cable once it is handed off to them. We will advise as additional details become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV)]
Oct 21, 16:38 UTC
Update - Provider's construction team has not made it through the conduit as they encountered congestion along the path and no ETR available at the moment. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV)]
Oct 21, 08:12 UTC
Update - Provider's construction is unsure of the route the conduit takes from the damage location. They are rodding spare conduit to locate a good path. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 05:54 UTC
Update - Please be informed that provider's construction team is having difficulty moving the cable through the conduit towards MH 4420 and no ETR available at the moment. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 04:07 UTC
Update - Please be informed that provider crews continue to work to run the replacement cable along the route and also assessing damage to another cable. There is no ETR as of now. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 21, 03:05 UTC
Update - Please be informed that the location of the fiber damage is under a bridge, which poses significant challenges due to the limited space available for repair work. Our service provider is currently engaged in construction activities to address the issue. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV)]
Oct 21, 00:02 UTC
Update - Our provider has advised they will be replacing 1200-ft of 864-ct fiber cable along the route. This will be a permanent repair. They expect all repairs to be completed by approximately 10/21@04:00UTC. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV)]
Oct 20, 22:45 UTC
Update - Please be informed crews are onsite working to resolve the issue. Updates will be provided as they become available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 20, 21:13 UTC
Update - Crews are gathering additional cable from the construction yard, as there is not enough available slack to make the needed repairs..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 20, 20:12 UTC
Update - Please be informed that our provider has informed us that they have arrived at the location where the damage occurred and have discovered an active fire in the enclosure. The fire department is on their way to the site. The providers are required to wait until the fire is extinguished and the area is deemed safe.
We will provide further updates as more information becomes available..
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 20, 18:55 UTC
Update - Metro Connect dark fiber linkin SV went down .

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.


.
7r6j5lfq16cj

Incident Number: INC0062303
[Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Oct 20, 17:38 UTC
Identified - We are currently investigating this issue.
7r6j5lfq16cj

Incident Number: INC0062303
[Internet Exchange - Americas (SV); Metro Connect - Americas (SV); Equinix Fabric - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV)]
Oct 20, 17:23 UTC
Provider Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Metro Connect)
Resolved - Service is stable since 2024-10-22 | 20:47:06 UTC Time. This the final notification..
nl8ylvy9kqp0

Incident Number: INC0062586
[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]
Oct 23, 00:56 UTC
Update - At 20:47:01 UTC, the service has been restored. SMC will continue to monitor the situation..
nl8ylvy9kqp0

Incident Number: INC0062586
[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]
Oct 23, 00:25 UTC
Identified - We are currently investigating this issue.
nl8ylvy9kqp0

Incident Number: INC0062586
[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]
Oct 23, 00:10 UTC
Equinix Metal API and Portal Impact: Request new interconnection error (Equinix Metal)
Resolved - This incident has been resolved.
[Equinix Metal - Global Services (API, Portal)]
Oct 23, 00:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
[Equinix Metal - Global Services (API, Portal)]
Oct 22, 21:51 UTC
Update - We are continuing to investigate this issue affecting the creation of new interconnection from Equinix Metal Portal/API.
[Equinix Metal - Global Services (API, Portal)]
Oct 22, 09:34 UTC
Update - We are continuing to investigate this issue.
[Equinix Metal - Global Services (API, Portal)]
Oct 22, 09:18 UTC
Investigating - We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
[Equinix Metal - Global Services (API, Portal)]
Oct 22, 05:27 UTC
Oct 22, 2024
SV Network Connectivity Issue (Equinix Metal)
Resolved - This incident has been resolved.
[Equinix Metal - Global Services (Network) & Americas (SV)]
Oct 22, 09:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
[Equinix Metal - Americas (SV) & Global Services (Network)]
Oct 22, 08:01 UTC
Identified - The issue has been identified and a fix is being implemented.
[Equinix Metal - Global Services (Network) & Americas (SV)]
Oct 22, 06:44 UTC
Investigating - We are currently investigating a network issue at our SV metro, which is impacting network stability.

Please visit status.equinixmetal.com for further updates or contact support@equinixmetal.com for further assistance.
[Equinix Metal - Americas (SV) & Global Services (Network)]
Oct 22, 06:29 UTC
Oct 21, 2024
Oct 20, 2024
Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Site Infrastructure Maintenance - Hong Kong (Equinix Metal)
Completed - The scheduled maintenance has been completed.
[Equinix Metal - Asia-Pacific (HK) & Global Services (Device Provisioning)]
Oct 16, 23:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - Asia-Pacific (HK) & Global Services (Device Provisioning)]
Oct 16, 19:08 UTC
Shared Interconnection Maintenance - MD Metro (Equinix Metal)
Completed - The scheduled maintenance has been completed.
[Equinix Metal - EMEA (MD) & Global Services (Network)]
Oct 16, 23:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - EMEA (MD) & Global Services (Network)]
Oct 16, 20:09 UTC
Planned Network Maintenance - AM Metro (Equinix Metal)
Completed - The scheduled maintenance has been completed.
[Equinix Metal - EMEA (AM) & Global Services (Network)]
Oct 16, 06:06 UTC
Verifying - Verification is currently underway for the maintenance items.
[Equinix Metal - EMEA (AM) & Global Services (Network)]
Oct 16, 05:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - EMEA (AM) & Global Services (Network)]
Oct 16, 01:15 UTC
Oct 15, 2024
Network Component Issue (Metro Connect)
Resolved - Equinix Engineers have successfully replaced the faulty line card with a spare. Traffic is now up and running as normal. Equinix will continue to monitor for stability over the next few hours. .
f0mt9vg45j83

Incident Number: INC0061720
[Metro Connect - Americas (SV)]
Oct 15, 22:42 UTC
Update - Equinix Engineers have successfully replaced the faulty line card with a spare. Traffic is now up and running as normal. Equinix will continue to monitor for stability over the next few hours. .
f0mt9vg45j83

Incident Number: INC0061720
[Metro Connect - Americas (SV)]
Oct 15, 20:39 UTC
Update - One of the line card of Metor Connect device in SV8 has failed.

Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
f0mt9vg45j83

Incident Number: INC0061720
[Metro Connect - Americas (SV)]
Oct 15, 20:08 UTC
Identified - We are currently investigating this issue.
f0mt9vg45j83

Incident Number: INC0061720
[Metro Connect - Americas (SV)]
Oct 15, 19:53 UTC
Provider Issue (Metro Connect)
Resolved - Equinix SMC detected that one of the dark fiber provider links in IL is down.

Unprotected and Protected Metro Connect (MC) circuits experienced service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are investigating the issue.
.
p8x1f14rbyjg

Incident Number: INC0061648
[Metro Connect - EMEA (IL)]
Oct 15, 20:54 UTC
Update - Equinix SMC detected that one of the dark fiber provider links in IL is down.

Unprotected and Protected Metro Connect (MC) circuits experienced service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are investigating the issue.
.
p8x1f14rbyjg

Incident Number: INC0061648
[Metro Connect - EMEA (IL)]
Oct 15, 06:35 UTC
Identified - We are currently investigating this issue.
p8x1f14rbyjg

Incident Number: INC0061648
[Metro Connect - EMEA (IL)]
Oct 15, 06:20 UTC
Planned Network Maintenance - SG Metro (Equinix Metal)
Completed - The scheduled maintenance has been completed.
[Equinix Metal - Asia-Pacific (SG) & Global Services (Network)]
Oct 15, 17:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Equinix Metal - Asia-Pacific (SG) & Global Services (Network)]
Oct 15, 16:03 UTC
Provider Issue (Equinix Fabric, Metro Connect)
Resolved - Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


.
p7n65vzvwwmy

Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Oct 15, 11:42 UTC
Update - Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


.
p7n65vzvwwmy

Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Oct 15, 08:07 UTC
Identified - We are currently investigating this issue.
p7n65vzvwwmy

Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Oct 15, 07:52 UTC
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Network Component Issue (Equinix Fabric, Metro Connect)
Resolved - This incident has been resolved.
33v7cywkqgcs

Incident Number: INC0060986
[Equinix Fabric - Americas (AT); Metro Connect - Americas (AT)]
Oct 12, 18:49 UTC
Update - The issue has been identified and a fix is being implemented.
33v7cywkqgcs

Incident Number: INC0060986
[Equinix Fabric - Americas (AT); Metro Connect - Americas (AT)]
Oct 11, 07:33 UTC
Identified - We are currently investigating this issue.
33v7cywkqgcs

Incident Number: INC0060986
[Equinix Fabric - Americas (AT); Metro Connect - Americas (AT)]
Oct 11, 07:17 UTC
Oct 11, 2024
Link Failure (Equinix Fabric)
Resolved - Equinix SMC identified multiple link flaps that affected the Fabric Platform, resulting in the isolation of the IL Metro from Oct 10 11:07:31 UTC to Oct 10 11:07:48 UTC. We have initiated a request for a Root Cause Analysis (RCA) of the incident from our providers..
yd30s06n7mgz

Incident Number: INC0060891
[Equinix Fabric - EMEA (IL, ML, SO)]
Oct 11, 01:25 UTC
Update - Equinix SMC identified multiple link flaps that affected the Fabric Platform, resulting in the isolation of the IL Metro from Oct 10 11:07:31 UTC to Oct 10 11:07:48 UTC. We have initiated a request for a Root Cause Analysis (RCA) of the incident from our providers..
yd30s06n7mgz

Incident Number: INC0060891
[Equinix Fabric - EMEA (IL, ML, SO)]
Oct 10, 23:37 UTC
Identified - We are currently investigating this issue.
yd30s06n7mgz

Incident Number: INC0060891
[Equinix Fabric - EMEA (IL, ML, SO)]
Oct 10, 23:22 UTC
Provider Issue (Metro Connect)
Resolved - Metro Connect dark fiber link between TR2 and TR5 IBX flapped and recovered at 06:44 hrs UTC on 10-Oct-2024.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption. Equinix engineers are investigating issue..
30dcst1bfl58

Incident Number: INC0060800
[Metro Connect - Americas (TR)]
Oct 11, 01:25 UTC
Update - Metro Connect dark fiber link between TR2 and TR5 IBX flapped and recovered at 06:44 hrs UTC on 10-Oct-2024.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption. Equinix engineers are investigating issue..
30dcst1bfl58

Incident Number: INC0060800
[Metro Connect - Americas (TR)]
Oct 10, 23:06 UTC
Identified - We are currently investigating this issue.
30dcst1bfl58

Incident Number: INC0060800
[Metro Connect - Americas (TR)]
Oct 10, 22:51 UTC
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