Update - STAGE 2:
PHASE 4 & 5 of 5 COMPLETE.
All upgrade and patching activity has been completed, and some non-disruptive work and further validation continues. No further disruption is anticipated at this time, and all connectivity, including the capability to create and modify VNFs, should be restored.
Mar 30, 2023 - 08:16 UTC
Update - STAGE 2:
PHASE 3 of 5 COMPLETE.
All compute node upgrades have been completed. We are performing patching and validation. Customers with HA configuration may experience limited (less than 2 minutes) disruption. We will provide a status update once this phase is complete.
Mar 30, 2023 - 00:03 UTC
Update - STAGE 2:
PHASE 2 of 5 COMPLETE.
At this time the upgrade to version 4.2.4 has been completed, and individual compute upgrades are starting now. Impact is expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
Mar 29, 2023 - 19:17 UTC
Update - STAGE 2:
PHASE 1 of 5 COMPLETE.
Our upgrade to version 4.2.4 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 5 minutes for HA customers. We will provide a status update once this phase is complete.
Mar 29, 2023 - 04:28 UTC
Update - STAGE 1 COMPLETE:
PHASE 3 of 3 COMPLETE.
We will now start STAGE 2.
Mar 29, 2023 - 04:23 UTC
Update - STAGE 1:
PHASE 2 of 3 COMPLETE.
Our initial upgrade has completed. Environment validations and preparations for the next upgrade phase are ongoing. We will provide a status update before beginning the next upgrade phase.
Mar 29, 2023 - 03:29 UTC
Update - STAGE 1:
PHASE 1 of 3 COMPLETE.
Our initial upgrade to version 3.6.3 has started. You may experience some traffic loss during this time, with disruptions expected to last less than 10 minutes for HA customers. We will provide a status update once this phase is complete.
Mar 28, 2023 - 19:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2023 - 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Scheduled -
Between Tuesday, March 28th, 2023 at 16:00 and Thursday, March 30th, 2023 at 16:00 UTC, we will perform a scheduled maintenance. During this maintenance window, Equinix will upgrade the underlying infrastructure platform that powers Network Edge instances in Frankfurt. This work is being performed to improve product performance, prepare for new features and increase resiliency of the infrastructure.
The maintenance window for this upgrade is planned for multiple days, during which individual Network Edge VNF instances may lose connectivity for up to several minutes and possible degradation up to a few hours and require at least one reboot.
Please note that provisioning services and instance modification will be disabled during the maintenance window.
Further information can be found here:
https://docs.equinix.com/en-us/Content/Interconnection/NE/CVIM/NE-RMA-replace-device.htm