Equinix SMC monitored that the Equinix Fabric backbone link remained stable since it recovered on 27 June 2023 at 17:42 hrs site local time after the provider restored the multiple subsea cable fault.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted Jun 30, 2023 - 14:55 UTC
Update
Latest Update: Our backbone link provider updated that the ETR was tentatively moved to end of June due to multiple cable faults that need to be repaired.
Next Action: SMC will continue to monitor the provider's restoration progress.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted Jun 05, 2023 - 02:31 UTC
Update
Latest Update: Our backbone link provider updated that the ETR was tentatively moved to early June.
Next Action: SMC will continue to monitor the provider's restoration progress.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted May 04, 2023 - 23:35 UTC
Update
Latest Update: Our backbone link provider updated that the ETR was tentatively moved to late April.
Next Action: SMC will continue to monitor the provider's restoration progress.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted Apr 13, 2023 - 04:57 UTC
Update
Latest Update: Our backbone link provider updated that the cable ship arrival and ETR was moved to mid of April.
Next Action: SMC will continue to monitor the provider's restoration progress.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted Apr 04, 2023 - 05:12 UTC
Identified
Our backbone link provider updated that estimated time to complete restoration is around late March upon arrival of the repair ship at the cable fault location.
Next Action: Equinix APAC SMC will continue to follow up with the provider on restoration progress.
Incident Number: 5-222354657909
[Equinix Fabric - Asia-Pacific (HK)]
Posted Feb 21, 2023 - 10:41 UTC
Investigating
Equinix SMC monitored that one of Equinix Fabric backbone links between HK and OS is currently down.
Incident Number: TBD
[Equinix Fabric - Asia-Pacific (HK)]
Posted Dec 25, 2022 - 21:32 UTC
This incident affected: Equinix Fabric - Asia-Pacific (HK - Hong Kong).