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Provider Issue (Equinix Fabric)
Incident
Report for Equinix
Resolved
Faulty hardware component was replaced with success by CSP engineering Team. All services have recovered at 11:36 UTC. Equinix SMC is going to monitor the service for stability. .
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Update
Faulty hardware component was replaced with success by CSP engineering Team. All services have recovered at 11:36 UTC. Equinix SMC is going to monitor the service for stability. .
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Update
Issue was identified on the CSP end as the result of a faulty hardware component. New part was already delivered and CSP is working to replace it. ETR was estimated to 18:00 UTC..
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Update
Please be advised we are working with our CSP to resolve this issue. No ETR at this time..
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Update
Current Service Impact: Loss of service for nonreduntant connections.
Latest Update: Equinix is observing an outage on one of our circuits with CSP infrastructure.
Next Action: The issue will be investigated locally and together with CSP support..
Latest Update: Equinix is observing an outage on one of our circuits with CSP infrastructure.
Next Action: The issue will be investigated locally and together with CSP support..
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
Identified
We are currently investigating this issue.
Incident Number: INC0036102
[Equinix Fabric - EMEA (LD)]
This incident affected: Equinix Fabric - EMEA (LD - London).