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Provider Issue (Equinix Internet Access / Equinix Connect, Internet Exchange)
Incident
Report for Equinix
Resolved
The reason for this issue was due to planned maintenance by the vendor NL-IX, but unfortunately, the notification was sent to an incorrect email address. The provider has been instructed to rectify this mailing situation. We will continue to monitor the situation until the maintenance is completed, which is scheduled to end at 6 am local time in Amsterdam..
Incident Number: INC0037290
[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]
Update
The reason for this issue was due to planned maintenance by the vendor NL-IX, but unfortunately, the notification was sent to an incorrect email address. The provider has been instructed to rectify this mailing situation. We will continue to monitor the situation until the maintenance is completed, which is scheduled to end at 6 am local time in Amsterdam..
Incident Number: INC0037290
[Internet Exchange - EMEA (AM); Equinix Internet Access / Equinix Connect - EMEA (AM)]
Update
Customers on the affected module AM3<>AM5 experience service interruption. Equinix engineers are investigating the issue..
Incident Number: INC0037290
[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0037290
[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]
Identified
We are currently investigating this issue.
Incident Number: INC0037290
[Equinix Internet Access / Equinix Connect - EMEA (AM); Internet Exchange - EMEA (AM)]
This incident affected: Internet Exchange - EMEA (AM - Amsterdam) and Equinix Internet Access / Equinix Connect - EMEA (AM - Amsterdam).