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Switchover (Metro Connect)
Incident Report for Equinix
Resolved
Latest update: We are currently working with our provider and local IBXes to determine the cause of the problem

Next Action: Monitoring.
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Incident Number: INC0037467
[Metro Connect - Americas (AT)]
Posted Apr 25, 2024 - 15:06 UTC
Update
Latest update: We are currently working with our provider and local IBXes to determine the cause of the problem

Next Action: Monitoring.
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Incident Number: INC0037467
[Metro Connect - Americas (AT)]
Posted Apr 25, 2024 - 04:59 UTC
Update
Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0037467
[Metro Connect - Americas (AT)]
Posted Apr 25, 2024 - 04:30 UTC
Update
The issue has been identified and a fix is being implemented.
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Incident Number: INC0037467
[Metro Connect - Americas (AT)]
Posted Apr 25, 2024 - 04:14 UTC
Identified
We are currently investigating this issue.
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Incident Number: INC0037467
[Metro Connect - Americas (AT)]
Posted Apr 25, 2024 - 04:00 UTC
This incident affected: Metro Connect - Americas (AT - Atlanta).