Provider Issue (Metro Connect)

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Incident Report for Equinix

Resolved

Equinix SMC Team is still working with the carrier to get an RFO..

Incident Number: INC0020619

[Metro Connect - Americas (MI)]

Posted Nov 27, 2023 - 14:44 UTC

Update

MI3-MI6 experinced a fiber bump 2023-11-20, 19:32:33 ~ 2023-11-20, 19:33:16. We are working with vender for an RFO..

Incident Number: INC0020619

[Metro Connect - Americas (MI)]

Posted Nov 22, 2023 - 18:23 UTC

Update

The issue has been identified and a fix is being implemented.

Incident Number: INC0020619

[Metro Connect - Americas (MI)]

Posted Nov 20, 2023 - 20:28 UTC

Identified

We are currently investigating this issue.
MI1<>MI6 possible fiber bump.

Incident Number: INC0020619

[Metro Connect - Americas (MI)]

Posted Nov 20, 2023 - 20:13 UTC

This incident affected: Metro Connect - Americas (MI - Miami).