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Provider Issue (Metro Connect)
Incident Report for Equinix
Resolved
Equinix SMC detected protection switching in DA Metro. The issue has been reported to the dark fiber provider for further investigation..
21xv9gjy319q

Incident Number: INC0036295
[Metro Connect - Americas (DA)]
Posted Apr 17, 2024 - 15:40 UTC
Update
Equinix SMC detected protection switching in DA Metro. The issue has been reported to the dark fiber provider for further investigation..
21xv9gjy319q

Incident Number: INC0036295
[Metro Connect - Americas (DA)]
Posted Apr 16, 2024 - 09:22 UTC
Identified
We are currently investigating this issue.
21xv9gjy319q

Incident Number: INC0036295
[Metro Connect - Americas (DA)]
Posted Apr 16, 2024 - 09:06 UTC
This incident affected: Metro Connect - Americas (DA - Dallas).