Link Failure (Metro Connect)

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Incident Report for Equinix

Resolved

Affected circuits recovered at 05:19hrs UTC. A case was logged to our dark fiber provider to investigate the root cause..

Incident Number: INC0037196

[Metro Connect - Asia-Pacific (SG)]

Posted Apr 23, 2024 - 10:15 UTC

Update

Affected circuits recovered at 05:19hrs UTC. A case was logged to our dark fiber provider to investigate the root cause..

Incident Number: INC0037196

[Metro Connect - Asia-Pacific (SG)]

Posted Apr 23, 2024 - 06:55 UTC

Update

Dark fiber link between SG1 and SG2 flapped.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption. Equinix engineers are investigating the issue..

Incident Number: INC0037196

[Metro Connect - Asia-Pacific (SG)]

Posted Apr 23, 2024 - 06:04 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0037196

[Metro Connect - Asia-Pacific (SG)]

Posted Apr 23, 2024 - 05:51 UTC

This incident affected: Metro Connect - Asia-Pacific (SG - Singapore).