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Network Service Issue (Equinix Connect, Metro Connect, Equinix Fabric)
Incident
Report for Equinix
Resolved
Current Service Impact: None.
Latest update: The devices are currently up.
Next Action: SMC will monitor the devices.
Latest update: The devices are currently up.
Next Action: SMC will monitor the devices.
Incident Number: 5-227385140998
[Metro Connect - EMEA (LS); Equinix Fabric - EMEA (LS); Equinix Connect - EMEA (LS)]
Update
Current Service Impact: None.
Latest update: SMC with the Operations team managed to restore the power redundancy.
Next Action: SMC will keep monitoring the devices.
Latest update: SMC with the Operations team managed to restore the power redundancy.
Next Action: SMC will keep monitoring the devices.
Incident Number: 5-227385140998
[Metro Connect - EMEA (LS); Equinix Fabric - EMEA (LS); Equinix Connect - EMEA (LS)]
Identified
Current Service Impact: Reduce power redundancy in LS metro.
Latest update: Equinix LS1 experienced a power issue.
Next Action: SMC will continue the investigation with the Operations team to fully resolve the issue.
Latest update: Equinix LS1 experienced a power issue.
Next Action: SMC will continue the investigation with the Operations team to fully resolve the issue.
Incident Number: 5-227385140998
[Metro Connect - EMEA (LS); Equinix Fabric - EMEA (LS); Equinix Connect - EMEA (LS)]
Investigating
Current Service Impact: TBD.
Incident Number: TBD
[Equinix Connect - EMEA (LS); Metro Connect - EMEA (LS); Equinix Fabric - EMEA (LS)]
This incident affected: Equinix Connect - EMEA (LS - Lisbon), Metro Connect - EMEA (LS - Lisbon), and Equinix Fabric - EMEA (LS - Lisbon).