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Network Component Issue (Metro Connect)
Incident
Report for Equinix
Resolved
The Equinix SMC has replaced faulty card and services have restored. We are currently monitoring services for stability..
Incident Number: INC0037415
[Metro Connect - Americas (LA)]
Update
The Equinix SMC has replaced faulty card and services have restored. We are currently monitoring services for stability..
Incident Number: INC0037415
[Metro Connect - Americas (LA)]
Update
One of the card component of our Metro Connect device has failed
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
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Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
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Incident Number: INC0037415
[Metro Connect - Americas (LA)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0037415
[Metro Connect - Americas (LA)]
Identified
We are currently investigating this issue.
Incident Number: INC0037415
[Metro Connect - Americas (LA)]
This incident affected: Metro Connect - Americas (LA - Los Angeles).