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Provider Issue (Equinix Fabric, Network Edge)
Incident
Report for Equinix
Resolved
Please note our service provider confirmed permanent fix of the Fiber Cut. Services are restored and we observe normal traffic flowing..
Incident Number: INC0067175
[Metro Connect - Americas (MI)]
Update
Please note our service provider confirmed permanent fix of the Fiber Cut. Services are restored and we observe normal traffic flowing..
Incident Number: INC0067175
[Equinix Fabric - Americas (MI); Network Edge - Americas (MI)]
Update
A fiber cut occurred at 20:03 hrs UTC on 27-Nov-2024 in MI Metro, affecting Metro Connect customers. As a result, there is a loss of connectivity. Restoration work is currently underway to resolve the issue.
ETR 28 Nov 08:00 UTC.
ETR 28 Nov 08:00 UTC.
Incident Number: INC0067175
[Network Edge - Americas (MI); Equinix Fabric - Americas (MI)]
Update
Metro Connect dark fiber link between MI3 and MI6 IBX went down at 20:03 hrs UTC on 27-Nov-2024.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers have reported this to the dark fiber provider and are awaiting an update.
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Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers have reported this to the dark fiber provider and are awaiting an update.
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Incident Number: INC0067175
[Network Edge - Americas (MI); Equinix Fabric - Americas (MI)]
Identified
We are currently investigating this issue.
Incident Number: INC0067175
[Equinix Fabric - Americas (MI); Network Edge - Americas (MI)]
This incident affected: Metro Connect - Americas (MI - Miami).