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Link Failure (Network Edge, Metro Connect, Equinix Fabric, Equinix Internet Access / Equinix Connect, Internet Exchange)
Incident Report for Equinix
Update
The network incident has been resolved and services returned to normal on 08-SEP-2023 05:40 Site Local Time.

This is the final update for the incident.
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Incident Number: TBD
[Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY)]
Posted Jan 16, 2024 - 08:54 UTC
Investigating
Engineers are currently providing optical support in the NY Metro. A technician accidentally unplugged the wrong circuit, and services may have experienced a brief downtime.
Incident Number: TBD
[Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Fabric - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY)]
Posted Sep 08, 2023 - 10:54 UTC
This incident affects: Metro Connect - Americas (NY - New York), Internet Exchange - Americas (NY - New York), Equinix Internet Access / Equinix Connect - AMER (NY - New York), Network Edge - Americas (NY - New York), and Equinix Fabric - Americas (NY - New York).