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Network Service Issue (Metro Connect)
Incident
Report for Equinix
Resolved
Please be advised link is stable since 18:31 utc. SMC will continue to monitor..
Incident Number: INC0036990
[Metro Connect - Asia-Pacific (TY)]
Update
Please be advised link is stable since 18:31 utc. SMC will continue to monitor..
Incident Number: INC0036990
[Metro Connect - Asia-Pacific (TY)]
Update
One of the Metro Connect devices have flapped.
Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
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Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0036990
[Metro Connect - Asia-Pacific (TY)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0036990
[Metro Connect - Asia-Pacific (TY)]
Identified
We are currently investigating this issue.
Incident Number: INC0036990
[Metro Connect - Asia-Pacific (TY)]
This incident affected: Metro Connect - Asia-Pacific (TY - Tokyo).