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Link Failure (Equinix Fabric)
Incident Report for Equinix
Update
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.

Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024

Next Action: Awaiting repair completion by provider's field crew.
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Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Posted Jan 16, 2024 - 09:00 UTC
Update
The ETR has not been changed, SMC will monitor this circuit and wait for the next updates from the local carrier. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Posted Jan 05, 2024 - 09:38 UTC
Update
The carrier confirmed the ETR (2nd week of February 2024). SMC will monitor this circuit closely. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Posted Dec 29, 2023 - 09:38 UTC
Update
SMC has detected that backbone link between ML and DX Metros has failed. SMC is going to engage Provider to investigate the issue. .
3m1tsxvlyjx4

Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Posted Dec 17, 2023 - 06:11 UTC
Identified
We are currently investigating this issue.
Posted Dec 04, 2023 - 17:20 UTC
This incident affects: Equinix Fabric - EMEA (DX - Dubai, ML - Milan).