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Update
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair operations are tentatively rescheduled between 21st May 2024 to 28th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew..
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair operations are tentatively rescheduled between 21st May 2024 to 28th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew..
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Update
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair works are tentatively scheduled between 27th Apr 2024 to 4th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew.
.
Latest update: Circuit is still down. Provider updated the maintenance authority advised that the repair works are tentatively scheduled between 27th Apr 2024 to 4th May 2024. This may change depending on the permits and the ground situation.
Next Action: Awaiting repair completion by provider's field crew.
.
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Update
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in ML and DX Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024
Next Action: Awaiting repair completion by provider's field crew.
.
Latest update: Circuit is still down. Provider advised that estimated time of restoration would be second week of February 2024
Next Action: Awaiting repair completion by provider's field crew.
.
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Update
The ETR has not been changed, SMC will monitor this circuit and wait for the next updates from the local carrier. .
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Update
The carrier confirmed the ETR (2nd week of February 2024). SMC will monitor this circuit closely. .
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Update
SMC has detected that backbone link between ML and DX Metros has failed. SMC is going to engage Provider to investigate the issue. .
Incident Number: INC0022007
[Equinix Fabric - EMEA (DX, ML)]
Identified
We are currently investigating this issue.
This incident affects: Equinix Fabric - EMEA (DX - Dubai, ML - Milan).