Welcome to Equinix service availability status page.

To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.

Network Service Issue (Equinix Fabric, Network Edge)
Incident Report for Equinix
Resolved
Cloud service provider (CSP) advised that they have yet to schedule another window to fully restore traffic on their circuit. Equinix SMC will continue to follow-up the provider for the restoration updates..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Feb 16, 2024 - 16:24 UTC
Update
Cloud service provider (CSP) advised that they have yet to schedule another window to fully restore traffic on their circuit. Equinix SMC will continue to follow-up the provider for the restoration updates..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Jan 20, 2024 - 02:29 UTC
Update
Cloud service provider (CSP) advised that they have yet to schedule another window to fully restore traffic on their circuit. Equinix SMC will continue to follow-up the provider for the restoration updates.
.
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Jan 16, 2024 - 08:53 UTC
Update
Cloud service provider (CSP) advised that they have yet to schedule another window to fully restore traffic on their circuit. Equinix SMC will continue to follow-up the provider for the restoration updates.
.
ssbd62bj7x0n

Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Jan 11, 2024 - 02:53 UTC
Update
Cloud service provider (CSP) advised that they have yet to schedule another window to fully restore traffic on their circuit. Equinix SMC will continue to follow-up the provider for the restoration updates..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Dec 17, 2023 - 06:01 UTC
Update
Cloud service provider (CSP) team informed us they failed to complete the scheduled replacement and will provide us new schedule after internal discussion.

Next Action: SMC will follow up with CSP for new work window and provide an update once available..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Dec 07, 2023 - 18:19 UTC
Update
Cloud service provider (CSP) is still working on the reported issue with their vendor. ETR was not provided yet..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Dec 04, 2023 - 17:42 UTC
Update
Cloud service provider (CSP) is still working on the reported issue with their vendor. ETR was not provided yet..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 28, 2023 - 02:29 UTC
Update
Cloud service provider (CSP) is still working on the reported issue with their vendor. ETR was not provided yet..
ssbd62bj7x0n

Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 27, 2023 - 15:07 UTC
Update
Cloud service provider (CSP) is still working on the reported issue with their vendor. ETR was not provided yet..
ssbd62bj7x0n

Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 27, 2023 - 02:42 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 24, 2023 - 05:24 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 20, 2023 - 14:05 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 20, 2023 - 01:51 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 19, 2023 - 17:32 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 19, 2023 - 08:59 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 19, 2023 - 07:28 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 19, 2023 - 00:50 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 18, 2023 - 13:49 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 18, 2023 - 10:52 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 18, 2023 - 00:16 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 17, 2023 - 04:35 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 17, 2023 - 01:42 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 16, 2023 - 21:27 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 16, 2023 - 16:48 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 16, 2023 - 13:51 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 16, 2023 - 03:30 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 16, 2023 - 01:48 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 15, 2023 - 19:32 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 15, 2023 - 12:32 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 15, 2023 - 05:59 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 14, 2023 - 15:49 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 14, 2023 - 14:03 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 14, 2023 - 09:09 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 14, 2023 - 07:49 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 13, 2023 - 14:51 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 13, 2023 - 11:28 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 13, 2023 - 10:55 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 13, 2023 - 07:05 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 12, 2023 - 05:25 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 12, 2023 - 01:13 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 11, 2023 - 01:48 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 10, 2023 - 16:59 UTC
Update
Cloud service provider (CSP) will conduct migration activity on 13-November at 20:00 UTC and expected to last for up to two hours in order to restore their links full capacity.
.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 10, 2023 - 13:01 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 09, 2023 - 19:25 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 09, 2023 - 17:41 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 09, 2023 - 10:56 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 09, 2023 - 01:51 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 08, 2023 - 15:17 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 08, 2023 - 12:19 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 08, 2023 - 09:02 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 08, 2023 - 05:04 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 07, 2023 - 10:21 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 07, 2023 - 03:16 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 06, 2023 - 10:57 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 05, 2023 - 21:37 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 05, 2023 - 06:41 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 05, 2023 - 05:37 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 05, 2023 - 03:33 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 05, 2023 - 00:21 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 04, 2023 - 16:10 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 04, 2023 - 05:33 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 04, 2023 - 04:37 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 04, 2023 - 02:42 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 04, 2023 - 00:54 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 16:43 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 13:11 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 12:06 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 06:46 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 03:29 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 03, 2023 - 01:03 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 02, 2023 - 21:33 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 02, 2023 - 12:33 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Nov 01, 2023 - 14:35 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Nov 01, 2023 - 07:16 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 31, 2023 - 12:09 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 31, 2023 - 08:44 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 31, 2023 - 04:19 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 31, 2023 - 03:20 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 30, 2023 - 21:45 UTC
Update
Cloud service provider (CSP) is still working with Provider to mitigate the issue and solve it permanently. Link to Azure was restored with decreased capacity. All services are fully operational..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 30, 2023 - 14:58 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 30, 2023 - 11:06 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 30, 2023 - 02:44 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 29, 2023 - 09:13 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 29, 2023 - 04:20 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 29, 2023 - 02:15 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 28, 2023 - 17:40 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 28, 2023 - 13:11 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 28, 2023 - 10:32 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 28, 2023 - 00:49 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 27, 2023 - 14:25 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 27, 2023 - 04:15 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 27, 2023 - 02:57 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 16:00 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP Microsoft Azure are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 15:33 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 05:44 UTC
Update
Equinix SMC received reports from multiple customers that their virtual connections towards CSP are down.
There is service impact to Equinix Fabric and Network Edge VCs without redundancy while no impact to customers with VC redundancy.

The issue has been reported to CSP to investigate..
Incident Number: INC0017846
[Network Edge - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 05:01 UTC
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 04:40 UTC
Identified
We are currently investigating this issue.
Incident Number: INC0017846
[Equinix Fabric - Asia-Pacific (TY); Network Edge - Asia-Pacific (TY)]
Posted Oct 26, 2023 - 04:29 UTC
This incident affected: Equinix Fabric - Asia-Pacific (TY - Tokyo) and Network Edge - Asia-Pacific (TY - Tokyo).