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Switchover (Metro Connect)
Incident
Report for Equinix
Resolved
****** "This is the final notification" ******
What happened? Fiber bump
When it happened? 2024-09-03 | 08:50:05 UTC Time
Where it happened? ML3
What is the impact? Dark Fiber
How it gets resolved? Provider reported there were delivery activities which unfortunately impacted the circuit.
When the service is restored? 10:59 UTC
Is it stable so far? 12 hours
This is the final notification. .
What happened? Fiber bump
When it happened? 2024-09-03 | 08:50:05 UTC Time
Where it happened? ML3
What is the impact? Dark Fiber
How it gets resolved? Provider reported there were delivery activities which unfortunately impacted the circuit.
When the service is restored? 10:59 UTC
Is it stable so far? 12 hours
This is the final notification. .
Incident Number: INC0054482
[Metro Connect - EMEA (ML)]
Update
Our Partner Dark Fiber Provider has confirmed on the indicated date and time there were delivery activities which unfortunately impacted the circuit affecting many customers.
We continue to monitor this link for now. .
We continue to monitor this link for now. .
Incident Number: INC0054482
[Metro Connect - EMEA (ML)]
Update
Equinix SMC has reported an optical protection switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
Incident Number: INC0054482
[Metro Connect - EMEA (ML)]
Identified
We are currently investigating this issue.
Incident Number: INC0054482
[Metro Connect - EMEA (ML)]
This incident affected: Metro Connect - EMEA (ML - Milan).