Provider Issue (Equinix Fabric, Network Edge)

Welcome to Equinix service availability status page.

To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.

Incident Report for Equinix

Resolved

SMC observed trunk link between EMEA and APAC Flapped. We are coordianting with provider for RCA..

Incident Number: INC0036983

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 22, 2024 - 08:57 UTC

Update

SMC observed trunk link between EMEA and APAC Flapped. We are coordianting with provider for RCA..

Incident Number: INC0036983

[Equinix Fabric - Asia-Pacific (MB) & EMEA (GV); Network Edge - EMEA (GV)]

Posted Apr 21, 2024 - 15:59 UTC

Update

The issue has been identified and a fix is being implemented.

Incident Number: INC0036983

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 21, 2024 - 15:46 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0036983

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 21, 2024 - 15:33 UTC

This incident affected: Equinix Fabric - Asia-Pacific (MB - Mumbai), Network Edge - EMEA (GV - Geneva), and Equinix Fabric - EMEA (GV - Geneva).