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Provider Issue (Equinix Fabric, Metro Connect)
Incident Report for Equinix
Resolved
Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


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Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Posted Oct 15, 2024 - 11:42 UTC
Update
Equinix SMC has reported an optical protection switchover in Metro Connect platform.

The brief service interruption experienced is due to failover design. Issue has been reported to dark fiber provider to investigate the root cause.


.
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Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Posted Oct 15, 2024 - 08:07 UTC
Identified
We are currently investigating this issue.
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Incident Number: INC0061659
[Equinix Fabric - Americas (CU, DC); Metro Connect - Americas (CU, DC)]
Posted Oct 15, 2024 - 07:52 UTC
This incident affected: Metro Connect - Americas (CU - Culpeper, DC - Washington D.C.) and Equinix Fabric - Americas (CU - Culpeper, DC - Washington D.C.).