Provider Issue (Equinix Fabric, Network Edge)

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Incident Report for Equinix

Resolved

SMC observed trunk link between EMEA and APAC Flapped. We are coordianting with provider for RCA..

Incident Number: INC0037301

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 24, 2024 - 12:05 UTC

Update

SMC observed trunk link between EMEA and APAC Flapped. We are coordianting with provider for RCA..

Incident Number: INC0037301

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 24, 2024 - 02:20 UTC

Update

The issue has been identified and a fix is being implemented.

Incident Number: INC0037301

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 24, 2024 - 02:04 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0037301

[Equinix Fabric - EMEA (GV) & Asia-Pacific (MB); Network Edge - EMEA (GV)]

Posted Apr 24, 2024 - 01:49 UTC

This incident affected: Equinix Fabric - Asia-Pacific (MB - Mumbai), Network Edge - EMEA (GV - Geneva), and Equinix Fabric - EMEA (GV - Geneva).