Provider Issue (Metro Connect)

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Incident Report for Equinix

Resolved

Metro Connect dark fiber link between TR2 and TR5 IBX flapped and recovered at 06:44 hrs UTC on 10-Oct-2024.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption. Equinix engineers are investigating issue..

Incident Number: INC0060800

[Metro Connect - Americas (TR)]

Posted Oct 11, 2024 - 01:25 UTC

Update

Incident Number: INC0060800

[Metro Connect - Americas (TR)]

Posted Oct 10, 2024 - 23:06 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0060800

[Metro Connect - Americas (TR)]

Posted Oct 10, 2024 - 22:51 UTC

This incident affected: Metro Connect - Americas (TR - Toronto).