Welcome to Equinix service availability status page.
To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.
Link Failure (Equinix Fabric, Network Edge)
Incident
Report for Equinix
Resolved
Equinix SMC monitored the link towards CSP Google has recovered on 13-June at 00:46hrs UTC. Investigation with local loop provider is on-going to help identify the root cause..
Incident Number: INC0042811
[Equinix Fabric - EMEA (PA); Network Edge - EMEA (PA)]
Update
Equinix SMC monitored the link towards CSP Google has recovered on 13-June at 00:46hrs UTC. Investigation with local loop provider is on-going to help identify the root cause..
Incident Number: INC0042811
[Equinix Fabric - EMEA (PA); Network Edge - EMEA (PA)]
Update
We are actively chasing the provider as they troubleshoot and work diligently to resolve the issue. We will keep you posted about any significant changes..
Incident Number: INC0042811
[Network Edge - EMEA (PA); Equinix Fabric - EMEA (PA)]
Update
One of the Google link is down
At the moment the investigation is still ongoing and meaningful information is still yet to be obtained.
Rest assured that I am actively working on it with the Product Team in order to provide a faster resolution to this issue. I will come back as soon as any meaningful information occurs, however no later than June 6th, 21:00 EEST..
At the moment the investigation is still ongoing and meaningful information is still yet to be obtained.
Rest assured that I am actively working on it with the Product Team in order to provide a faster resolution to this issue. I will come back as soon as any meaningful information occurs, however no later than June 6th, 21:00 EEST..
Incident Number: INC0042811
[Equinix Fabric - EMEA (PA); Network Edge - EMEA (PA)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0042811
[Equinix Fabric - EMEA (PA); Network Edge - EMEA (PA)]
Identified
We are currently investigating this issue.
Incident Number: INC0042811
[Equinix Fabric - EMEA (PA); Network Edge - EMEA (PA)]
This incident affected: Network Edge - EMEA (PA - Paris) and Equinix Fabric - EMEA (PA - Paris).