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Network Component Issue (Metro Connect)
Incident
Report for Equinix
Resolved
After further troubleshooting, the failed card could not be recovered; The transport team is working to secure a replacement, while a vendor part replacement has been raised..
Incident Number: INC0037371
[Metro Connect - Americas (SV)]
Update
After further troubleshooting, the failed card could not be recovered; The transport team is working to secure a replacement, while a vendor part replacement has been raised..
Incident Number: INC0037371
[Metro Connect - Americas (SV)]
Update
One of the card component of our Metro Connect device has failed
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
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Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
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Incident Number: INC0037371
[Metro Connect - Americas (SV)]
Identified
We are currently investigating this issue.
Incident Number: INC0037371
[Metro Connect - Americas (SV)]
This incident affected: Metro Connect - Americas (SV - Silicon Valley).