Welcome to Equinix service availability status page.
To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.
Network Component Issue (Equinix Fabric, Metro Connect)
Incident
Report for Equinix
Resolved
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0020499
[Metro Connect - Americas (SP); Equinix Fabric - Americas (SP)]
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0020499
[Metro Connect - Americas (SP); Equinix Fabric - Americas (SP)]
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Identified
Metro Connect network component issue in SP region.
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
This incident affected: Metro Connect - Americas (SP - Sao Paulo) and Equinix Fabric - Americas (SP - Sao Paulo).