A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. .
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Posted Nov 24, 2023 - 05:07 UTC
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. .
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. .
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Posted Nov 19, 2023 - 11:16 UTC
Update
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. .
A failure was identified in a component in the Metro Connect infrastructure in SP
Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. .
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Posted Nov 19, 2023 - 11:02 UTC
Identified
We are currently investigating this issue.
Incident Number: INC0020499
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Posted Nov 19, 2023 - 10:27 UTC
This incident affected: Metro Connect - Americas (SP - Sao Paulo) and Equinix Fabric - Americas (SP - Sao Paulo).