Welcome to Equinix service availability status page.

To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.

Provider Issue (Equinix Fabric)
Incident Report for Equinix
Resolved
Equinix SMC monitored that one of Equinix Fabric backbone links between EMEA and AMER was flapping and has recovered on 13 April at 03:10 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]
Posted Apr 13, 2024 - 09:26 UTC
Update
Equinix SMC monitored that one of Equinix Fabric backbone links between EMEA and AMER was flapping and has recovered on 13 April at 03:10 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]
Posted Apr 13, 2024 - 04:14 UTC
Update
The issue has been identified and a fix is being implemented.
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]
Posted Apr 13, 2024 - 04:02 UTC
Identified
We are currently investigating this issue.
7hky4zgjmcnl

Incident Number: INC0036038
[Equinix Fabric - Americas (DC) & EMEA (PA)]
Posted Apr 13, 2024 - 03:50 UTC
This incident affected: Equinix Fabric - Americas (DC - Washington D.C.) and Equinix Fabric - EMEA (PA - Paris).