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Provider Issue (Equinix Fabric, Network Edge)
Incident Report for Equinix
Update
Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. According to provider, cable ship is mobilized for the repair operations. Tentative repair window is 6 May to 13 May, subject to permit approval and Red Sea situation. SMC will provide significant updates as they are available..
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Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Posted Apr 06, 2024 - 04:18 UTC
Update
From the previous update, there is a tentative repair between 04/12 to 04/19.
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Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Posted Mar 29, 2024 - 15:03 UTC
Update
Equinix Fabric backbone link between APAC and EMEA remained down due to subsea cable fault. The cable ship is scheduled to arrive at the repair ground on 12 April to initiate subsea cable repair operations. Final jointing and releasing of the final bight onto the seabed are expected to be completed tentatively by 19 April. .
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Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Posted Mar 06, 2024 - 03:04 UTC
Update
Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and EMEA went down. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
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Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Posted Feb 24, 2024 - 10:32 UTC
Identified
We are currently investigating this issue.
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Incident Number: INC0029818
[Equinix Fabric - EMEA (GV) & Asia-Pacific (SG); Network Edge - EMEA (GV) & Asia-Pacific (SG)]
Posted Feb 24, 2024 - 10:16 UTC
This incident affects: Equinix Fabric - Asia-Pacific (SG - Singapore), Network Edge - EMEA (GV - Geneva), Network Edge - Asia-Pacific (SG - Singapore), and Equinix Fabric - EMEA (GV - Geneva).