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Provider Issue (Equinix Fabric)
Incident
Report for Equinix
Resolved
Equinix Fabric backbone provider (Vocus) has identified the fault location and still working on restoration plan. There is no ETR available at the moment.
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
Update
Equinix Fabric backbone provider (Vocus) has identified the fault location and still working on restoration plan. There is no ETR available at the moment.
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
Update
Vocus has identified a fault condition on the Australia Singapore Cable System impacting all services. Carrier has narrowed down fault in the cable system to the North of the Anyer branching unit in Indonesian waters. Engineers are now working with Marine repair vessel to establish a repair plan. No ETR has been provided..
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
Update
SMC Engineer has identified backbone link failure between SG and PE Metros. Issue was reported to Provider for furhter investigation..
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
Update
The issue has been identified and a fix is being implemented.
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
Identified
We are currently investigating this issue.
Incident Number: INC0025564
[Equinix Fabric - Asia-Pacific (PE, SG)]
This incident affected: Equinix Fabric - Asia-Pacific (PE - Perth, SG - Singapore).