Provider Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Metro Connect)

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Incident Report for Equinix

Resolved

Service is stable since 2024-10-22 | 20:47:06 UTC Time. This the final notification..

Incident Number: INC0062586

[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]

Posted Oct 23, 2024 - 00:56 UTC

Update

At 20:47:01 UTC, the service has been restored. SMC will continue to monitor the situation..

Incident Number: INC0062586

[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]

Posted Oct 23, 2024 - 00:25 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0062586

[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]

Posted Oct 23, 2024 - 00:10 UTC

This incident affected: Metro Connect - Americas (CU - Culpeper, DC - Washington D.C.), Equinix Fabric - Americas (CU - Culpeper, DC - Washington D.C.), and Equinix Internet Access / Equinix Connect - AMER (CU - Culpeper, DC - Washington D.C.).