Network Component Issue (Equinix Internet Access / Equinix Connect)

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Incident Report for Equinix

Resolved

SMC monitored that one of our network devices rebooted itself.

Customers on the affected device experience service interruption. Equinix engineers are investigating the issue..

Incident Number: INC0036299

[Equinix Internet Access / Equinix Connect - AMER (DE)]

Posted Apr 18, 2024 - 07:18 UTC

Update

SMC monitored that one of our network devices rebooted itself.

Customers on the affected device experience service interruption. Equinix engineers are investigating the issue..

Incident Number: INC0036299

[Equinix Internet Access / Equinix Connect - AMER (DE)]

Posted Apr 16, 2024 - 10:08 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0036299

[Equinix Internet Access / Equinix Connect - AMER (DE)]

Posted Apr 16, 2024 - 09:52 UTC

This incident affected: Equinix Internet Access / Equinix Connect - AMER (DE - Denver).