Provider Issue (Network Edge, Equinix Fabric)

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Incident Report for Equinix

Resolved

Our provider confirmed that they have on going works on affected circuit which are scheduled to be finished in 2024-06-19 at 23:00:00 GMT..

Incident Number: INC0042810

[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

Posted Jun 20, 2024 - 22:50 UTC

Update

The issue has been identified and a fix is being implemented.

Incident Number: INC0042810

[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

Posted Jun 15, 2024 - 01:14 UTC

Update

Our provider confirmed that they have on going works on affected circuit which are scheduled to be finished in 2024-06-19 at 23:00:00 GMT..

Incident Number: INC0042810

[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

Posted Jun 07, 2024 - 17:03 UTC

Update

Equinix SMC monitored that one of Equinix Fabric backbone links between AMER and EMEA is down. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..

Incident Number: INC0042810

[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

Posted Jun 05, 2024 - 08:51 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0042810

[Network Edge - EMEA (DB) & Americas (NY); Equinix Fabric - EMEA (DB) & Americas (NY)]

Posted Jun 05, 2024 - 08:32 UTC

This incident affected: Network Edge - EMEA (DB - Dublin), Equinix Fabric - EMEA (DB - Dublin), Network Edge - Americas (NY - New York), and Equinix Fabric - Americas (NY - New York).