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Provider Issue (Metro Connect)
Incident
Report for Equinix
Resolved
The issue has been resolved, and the circuit has been stable for over 14 hours. This incident is to be closed..
Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
Our provider reported that they had completed the restoration work on their dark fibre.
Equinix will continue to monitor the link for stability..
Equinix will continue to monitor the link for stability..
Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
Dear customer, service has been restored, and Equinix is currently collaborating with the vendor to obtain the details of the Root Cause Analysis (RFO)..
Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
The dark fiber link between MB2 and MB4 IBX is still being investigated, and there are no new updates at this time.
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Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
The dark fiber link between MB2 and MB4 IBX is still being investigated, and there are no new updates at this time..
Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
Dear Customer,
The service provider has been informed, but there are no additional updates available at this time.
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The service provider has been informed, but there are no additional updates available at this time.
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Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Update
Dark fiber link between MB2 and MB4 IBX went down.
Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced switching hit. Equinix engineers are investigating issue.
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Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced switching hit. Equinix engineers are investigating issue.
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Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
Identified
We are currently investigating this issue.
Incident Number: INC0043403
[Metro Connect - Asia-Pacific (MB)]
This incident affected: Metro Connect - Asia-Pacific (MB - Mumbai).