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Provider Issue (Equinix Fabric)
Incident
Report for Equinix
Resolved
Equinix field engineer and provider's technician conducted joint troubleshooting and identified the transceiver on provider port was faulty. The service has been stable for 20 minutes after optics replacement. Equinix SMC will continue to monitor the circuit's stability..
Incident Number: INC0036361
[Equinix Fabric - Asia-Pacific (MB)]
Update
Equinix field engineer and provider's technician conducted joint troubleshooting and identified the transceiver on provider port was faulty. The service has been stable for 20 minutes after optics replacement. Equinix SMC will continue to monitor the circuit's stability..
Incident Number: INC0036361
[Equinix Fabric - Asia-Pacific (MB)]
Update
SMC monitored that one of Equinix Fabric cloud service provider links in MB1 went down. No service impact as traffic automatically rerouted to alternate link. Equinix engineers are investigating the issue. .
Incident Number: INC0036361
[Equinix Fabric - Asia-Pacific (MB)]
Identified
We are currently investigating this issue.
Incident Number: INC0036361
[Equinix Fabric - Asia-Pacific (MB)]
This incident affected: Equinix Fabric - Asia-Pacific (MB - Mumbai).