Welcome to Equinix service availability status page.
To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.
Link Failure (Metro Connect)
Incident
Report for Equinix
Resolved
Fiber was restored by Provider after 3rd party cut. All services are operational from 14:15 UTC. Equinix SMC is going to monitor the SPAN for stability. .
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
Update
Fiber was restored by Provider after 3rd party cut. All services are operational from 14:15 UTC. Equinix SMC is going to monitor the SPAN for stability. .
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
Update
Unidirectional fiber degradation is observed on the dark fiber between ILA and IL2 Metros. Provider is wroking to restore the circuit. .
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
Update
Dark fiber link between IL2 and ILA was down. A case was logged to the dark fiber provider to investigate the issue..
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
Update
Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
Identified
We are currently investigating this issue.
Incident Number: INC0036166
[Metro Connect - EMEA (IL)]
This incident affected: Metro Connect - EMEA (IL - Istanbul).